Serving SMEs since 2014 focusing on mainly industrial & commercial sectors▪️ Sector Leader for appointed agency for marketing JTC projects▪️ Assisted many SMEs to rent factory spaces directly with JTC Corporation▪️ Specialize in large factory space recommendations in Ubi/Kaki Bukit/Tuas/Jurong/Defu▪️ Specialize in industrial space recommendations in Iskandar Malaysia - from setting up of sdb bhd, corporate bank loans, industrial property sale/rent▪️ Corporate Trainer for Industrial Sales ▪️ Bachelor of Science Real Estate (NUS) ▪️ ACTA Certified Trainer

▪️ Created Industrial Ambassador Program (IAP) - 3 days course to impart entry level know how for industrial property sales ▪️ The 3 day course included modules on understanding Master Plan zoning, government policies on industrial real estate, identifying key differences in various property types, financial calculation for property purchase, opening sales pitch and more. ▪️ Conducted 7 classes for more than 150 real estate agents ▪️ Designed and conducted Agent Confidence Training (ACT) - 3 day course on imparting sales techniques like creating effective sales pitches, creating impulse to buy, reading body language, closing techniques, negotiation skills, sales mentality and more.

• Manage client disputes in defects rectification and contract• Evaluate issues and solve problems for property owners and high net worth individuals• Case management includes problem solving for sales misrepresentation, defects management, compensation claims • Train Customer Service executives to handle difficult and/or sensitive calls and issues.

• Develop training programs to improve performance of the sales force, telesales and marketing team• Develop Service Quality standards and SOPs to raise service excellence • Plan learning travel schedules for all overseas staff sent to Singapore for training Also led and planned business group events: Celebration Sales Conference @ Changi Village Hotel in Jan 2012, involving 330 sales staff Property Sales Business Group Workshop – Future Ready! In June 2012, involving 145 representatives from various business groups Staff Retreat – Together We Achieve, in June 2012, involving 250 sales staff in Malaysia

• Manage and train sales representatives in doing door-to-door sales• Develop sales team leaders to drive sales volume for our clients• Accountable for writing job advertisements, interviews and recruitment of sales salespeople• In charge of office and campaign operations which include driving sales volume, meeting clientele targets, administration, customer service, recruitment and training.• Promoted 2 sales managers to franchise owners and managed a combined group of 90 sales representatives • Generated $4 million of revenue for Singapore Cancer Society in year 2009 • Generated more than $537,000 of sales for the company in year 2010

• Train and manage brand new sales representatives to clinch new customers through door-to-door sales • Pioneered new sales teams for 3 clients, namely Singtel, Singapore Heart Foundation and AXA home insurance • Assisted sales director in growing a sales team from 5 to 120 people in 1 year, selling Singtel MioTV • Generated a total of 30,000 brand new customers and $14 million of revenue for Singtel • Achieved top sales award in the company in the 1st two months and Top 10 income earners in the region• Promoted to team leader in the company after 7 months, managing 6 people• Promoted to assistant manager in the company after 9 months, managing 14 people• Promoted to franchise owner within the Appco Group after 13 months