Junel Castro
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Junel Castro Email & Phone Number

Desktop Support Analyst at TrustArc
Location: Philippines, Philippines, Philippines 4 work roles 1 school
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Current company
Role
Desktop Support Analyst
Location
Philippines, Philippines, Philippines
Company size

Who is Junel Castro? Overview

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Quick answer

Junel Castro is listed as Desktop Support Analyst at TrustArc, a company with 351 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Junel Castro.

Junel Castro previously worked as Managed Services Level 1 Engineer at Express Global-Tech Service Ltd. and Senior Technical Specialist at Dreamtech/Icenter. Junel Castro holds Bachelor Of Science In Information Technology from University Of Cebu In Lapulapu And Mandaue.

Company email context

Email format at TrustArc

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TrustArc

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Profile bio

About Junel Castro

Provide support to clients/users via phone and remote. Skilled in Apple Hardware and Software applications, with Knowledge of Microsoft O365. Active Directory, MSP, ConnectWise Manage.

Listed skills include Export, Procurement, Shipping, International Trade, and 7 others.

Current workplace

Junel Castro's current company

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TrustArc
Trustarc
Desktop Support Analyst
san francisco, california, united states
Website
Employees
351
AeroLeads page
4 roles

Junel Castro work experience

A career timeline built from the work history available for this profile.

Desktop Support Analyst

Current

California, United States

Feb 2023 - Present

Managed Services Level 1 Engineer

Express Global-Tech Service Ltd.
  • Onboarded new temps by entering employee information into systems.
  • Carried out day-to-day duties accurately and efficiently.
  • Provide phone support and remote remediation for workstation issues.
  • Troubleshooting and resolving customer system problems across a broad range of technologies.
  • Provide remote installations of new software and upgrades.
  • Provide remote installations of service Packs and security updates.
Jul 2019 - Jun 2023

Senior Technical Specialist

Dreamtech/Icenter

Cebu City

  • Consistently met deadlines and requirements for all production work orders
  • Prepare concise and detailed documentation of technical issues
  • Implemented lean principles to optimize repair room workflow
  • Extensively trained new and existing employees
  • Facilitated early field failure analysis captures on new products and escalated to appropriate engineers
  • Managed customer flow and responded to technical support needs of customers
Sep 2015 - Jul 2019

Licensed Chart Updating Officer/Inventory Officer

Navicharts Philippines Inc.

Corrections of navigational Charts.Update new Information to the Charts given by the UKHO. (United Kingdom Hydro graphic Office)responsible for preparing the purchase orders, receiving, storing, issuing the goods, managing the stock levels and giving out the supplies from the stock.Attend Clients needs.

Dec 2009 - Sep 2015
Team & coworkers

Colleagues at TrustArc

Other employees you can reach at trustarc.com. View company contacts for 351 employees →

1 education record

Junel Castro education

  • University Of Cebu In Lapulapu And Mandaue
    University Of Cebu In Lapulapu And Mandaue
    Bachelor Of Science In Information Technology
FAQ

Frequently asked questions about Junel Castro

Quick answers generated from the profile data available on this page.

What company does Junel Castro work for?

Junel Castro works for TrustArc.

What is Junel Castro's role at TrustArc?

Junel Castro is listed as Desktop Support Analyst at TrustArc.

Where is Junel Castro based?

Junel Castro is based in Philippines, Philippines, Philippines while working with TrustArc.

What companies has Junel Castro worked for?

Junel Castro has worked for Trustarc, Express Global-Tech Service Ltd., Dreamtech/Icenter, and Navicharts Philippines Inc..

Who are Junel Castro's colleagues at TrustArc?

Junel Castro's colleagues at TrustArc include Lianney Deleverio-Sy, Constancio Bayking Jr., Junel Presbitero, Daniela Sanchez, Ll.M, Cipp/Us, Cipp/E, and Jay R Tan.

How can I contact Junel Castro?

You can use AeroLeads to view verified contact signals for Junel Castro at TrustArc, including work email, phone, and LinkedIn data when available.

What schools did Junel Castro attend?

Junel Castro holds Bachelor Of Science In Information Technology from University Of Cebu In Lapulapu And Mandaue.

What skills is Junel Castro known for?

Junel Castro is listed with skills including Export, Procurement, Shipping, International Trade, Microsoft Office, Quickbooks, Windows 7, and Apple Certified.

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