Junfeng Liu Email & Phone Number

Beijing, China

• B2B customer service platform business owner, team lead. Key features of the platform: Inventory Management, Warranty, Repair Tickets, Sustainability, ThinkSystem Intelligent Monitoring, Subscription, Asset Recovery Service, Configuration Services and Autopilot, etc.• Own roadmap stragety, gather requirements from sales reps and customers, discuss solutions and release date with development teams• Lead functional enhancement of the service platform, MDM Integration and dashboard redesign• Collaborate with cross-functional teams and business owners to ensure all requirements prioritized and delivered• Defect system bugs, submit to IT team and UAT• Onboard customer data, organize introductory meetings with sales reps and customers

Beijing, China

• Lenovo PC smart allocation order control project owner• Allocation order control business scenarios simulating, customer requirements gathering and solution design• Define functionality via specification, lead UI design, output reports for customers, lead UAT• Track the whole project schedule

Beijing, China

• Functional improvement project of China Telecom Corporation, statement function optimization and maintenance• Promotion project of China Telecom Corporation, group leader, implementation plan, Material Master Data cleaning, Vendor Master Data cleaning, data migration to production environemnt• Projects of State Grid Corporation of China, contract change management, disposal of waste materials, vendor consignment, integration with surrounding systems, business process design, Go-Live and support

Hangzhou, Zhejiang, China

• Implementation project in county-level enterprises of Henan Electric Power Corporation, group leader, implementation plan, requirements gathering and analysis, SAP configuration, data collection, UAT, Go-Live and support• Informatization promotion in county-level enterprises of Hunan Electric Power Corporation, requirements gathering and analysis, SAP configuration, data collection, UAT, Go-Live and support• Contract compliance of Hunan Electric Power Corporation, requirements gathering, design functional specification, customized development, UAT, user training

Jinan, Shandong, China

Inventory management in Shandong Electric Power Corporation, requirements gathering, inventory data cleansing, SAP configuration, second development of SAP system, Go-Live and support

Master Of Science - Ms, Informatics

Master Of Science - Ms, Software Engineering

Bachelor Of Science - Bs, Materials Science