▪ Cooperated with CLMs and SAS to engage with the right partners for customers’ requirements▪ Worked in identifying the right partners based on workload, and types of accounts and customers▪ Engaged with the partners activities, webinar/events, and promotions synchronization with CLMs▪ Upskilled and developed could competency of the partners▪ Delivered the qualified opportunities/referrals to the partners and communicated with the partners till timely closure after a successful warm handshake with CLMs/ SAS

▪ Identified strong potential prospects using initiative and creativity to generate outbound lead opportunities▪ Provided engaging and articulated information about Dell products such as workstations, servers, and storages to potential customers▪ Maintained well organized, up-to-date and accurate sales information and activity reports in Denave CRM▪ Demonstrated and interacted professionally with potential customers via inbound and outbound calls▪ Worked closely with a project manager and Dell Korean stakeholder to qualify the leads created and further converting these opportunities into accepted leads

▪ Managed 500+ Microsoft Korea sales accounts of SMB, CA, and EPG to drive new business and convert client leads into sales opportunities through contacts with customers▪ Drove up-sell and cross-sell by informing EOS (End of Service) and Renewal term▪ Communicated with accounts to gage interest in Microsoft service tool and updated customer data on Microsoft Korea CRM ▪ Contacted with assigned customers continuously throughout the engagement process via emails and phone calls to maintain a good customer experience (mostly with IT managers or key decision makers)▪ Constantly communicated and cooperated with a project manager and the partners to convert BANT leads into sales pipelines and make revenues at the end

▪ Encouraged students to improve their English level and their intrinsic motivation▪ Planned and conducted all kinds of English activities such as English camp, English speech contest, English debate competition, etc.▪ Evaluated students’ performance with the written exams and other forms of assessment

▪ Organized and managed lectures for 154 foreign professors▪ Translated and interpreted among foreign professors, Korean professors and students▪ Gave administrative support to foreign professors▪ Managed any kinds of class materials ▪ Assisted foreign professors to make their lectures successful

▪ Interpreted among foreign teachers, Korean teachers, parents and students▪ Encouraged students to have an interest in English▪ Helped students to study English with fun▪ Managed all kinds of English activities such as English camp and English speech contest