Senior It Associate Lead
Current• Led a team of 2 associates, providing training and guidance that resulted in a 25% improvement in collaboration with cross-functional teams• Optimized data integration using SQL, resulting in a 30% improvement in efficiency for transferring data to the Epic EMR System from various back-end services (Vizient) and ERP (Allscripts)• Established and validated SOPs for task handling and report creation, leading to a 20% increase in overall end-to-end process efficiency• Cultivated relationships with key vendors, including ParEx and Vizient. Actively participated in the analysis of vendor solutions and proactively engaged with vendors to promptly resolve issues, achieving a 15% enhancement in overall operational performance