Junhu She Email & Phone Number

Singapore

· Successfully delivered AI supercomputing platform for one of the company's major client in Middle-east on time and within budget, resulting in a 95% project completion rate and increased revenue of $10M.· Developed and delivered training materials to help clients better understand and utilize company products and services.· Managed customer relationships and provided regular updates on project status, resulting in a customer satisfaction rate of 95% and repeat business.· Led and mentored project team members, providing guidance and support to ensure successful project delivery as well as client-satisfying daily maintenance work.

Singapore

· Led the delivery of three AI supercomputing center projects for local and Hongkong clients on time, within scope and within budget, resulting in a 95% project completion rate and increased revenue of $25M.· Coordinated with cross-functional teams to define project requirements, develop project plans, and allocate resources.· Responsible for daily operation and maintenance work for internal supercomputing platform which has 2000+ users, result in user satisfaction rate of 97%.

Equity Plaza, Singapore

· Provided technical support to over 100 clients, including troubleshooting hardware, software, and networking issues.· Maintained a high level of customer satisfaction, with a 95% customer satisfaction rate and positive customer feedback.· Collaborated with other support analysts and technical teams to resolve complex technical issues, resulting in a 30% reduction in escalated tickets.· Acted as a liaison between clients and development teams to communicate technical issues and suggest product improvements.

Bachelor Of Science (Bsc), Applied Mathematics

Bachelor Of Science (Bsc), Applied Mathematics