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Results driven executive with demonstrated success in technology planning and execution to achieve strategic business objectives. Skilled in providing thought leadership in vendor and stakeholder management, IT Governance, project management, driving game changing innovation with technology, customer experience management, b2b,b2c and retail Point of Sales systems.Proven track record of delivering solutions on time and on budget, alignment of IT and enterprise objectives, programs and strategy and optimizing cost with the mixed of internal and external sources. Experienced with building and executing plans, diving deep into technology when needed, seasoned executive with experience in a C level environment. Significant experience in managing geographically dispersed solutions, matrixed organizations on large, complex integration projects.I am constantly in search of the better way to do something, not accepting the status quo. I take great pride in developing my team, and get great satisfaction when members succeed.I am passionate about my city and support United Way to help the make our city better.I am considered physically fit , I work out and practise Bikram yoga regularly. I am an avid golfer not a good one.(yet)
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Cio,Vp, Information SystemsSony Of Canada Ltd. Feb 2012 - Mar 2015Toronto, Canada AreaDirecting a staff of >50 that supports key systems for the company ,24/7. The position directs, plans, supports and coordinates all activities related to the acquisition, installation, maintenance and administration of the company's information, telephone, network, records management and geoprocessing resources and systems. The CIO reports to the COO.
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Vp,Service,Environment And Crm; Customer Service OfficerSony Of Canada Ltd. May 2008 - Jan 2012Toronto, Canada AreaManage customer experience in all touch points for compelling customer experiences. Lead process re-engineering based on voice of customer. Lead continuous improvement activity to improve customer experiences while reduce costs.Lead company loyalty initiatives to protect customer base. Chair company wide customer experience team.
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Vice President Information TechnologyRetired Feb 2012 - Mar 2015Toronto, Canada AreaRetired
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Vp,Service,Environment And CrmSony Of Canada Jul 2009 - Oct 2011The VP, Service, Environment & CRM is responsible for providing outstanding after sales service support to our customers through Sony Service Centres across Canada, as well as through our authorized service centres and dealers. This group also offers service solutions to our customers such as SonyCare extended warranties, remote monitoring, management software, maintenance and training, installation services and engineering support for broadcast systems. They are also responsible for ensuring Sony products comply with Canadian regulatory and safety standards. The Customer Information Centre is also included in this group and is accountable for responding to all customer inquiries and concerns. Overall, responsibility is to ensure our service operations not only remain #1 in the industry, but to widen the gap .
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Sr. Director Of Marketing- Sony Style ( Corporate Stores)Sony Of Canada May 2008 - Jun 2009Manage store assortment, in-store customer experience, CRM, and promotions
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Sr. Director Marketing PameSony Mar 2007 - Apr 2008Develop and excecute marketing programs for mobile audio products. Collaborate with key accounts in assortment planning and promotion.Manage product life cyle. Develop and manage communication startegy.Collaborate with product designers to develop and enhance products. -
Director,Demand PlanningSony Electronics 2001 - 2007Toronto, Canada AreaDeveloped and implemented the Demand Management process at Sony. Implemented SAP tool Advance Planning and Optimization -
Marketing Director- WirelessSony Of Canada Ltd. 1997 - 2001Launch Sony's entry into wireless market in Canada. Collaborated with 2 large Networks to introduce PCS to the Canadian Market.
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Ass'T Director MarketingSony Of Canada Ltd. May 1988 - Aug 1997Toronto, Canada AreaManage a team to Develop and Execute markeing plans for Sony Electronic Products.Responsible for market share target achievement and P/L.Successfully launched Sony HANDYCAM sub brand and achieved #1 share.
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Frequently Asked Questions about Junior Ali
What is Junior Ali's role at the current company?
Junior Ali's current role is Retired Vice President Information Technology -Retired .....
What is Junior Ali's email address?
Junior Ali's email address is ju****@****sony.ca
What is Junior Ali's direct phone number?
Junior Ali's direct phone number is +141649*****
What schools did Junior Ali attend?
Junior Ali attended Villanova University, The University Of Western Ontario, University Of Toronto At Mississauga - Erindale College.
What are some of Junior Ali's interests?
Junior Ali has interest in Working Out, Information Technology, Supply Chain Visibility, Golf, Health, Children, Education, Environment, Science And Technology, Human Rights.
What skills is Junior Ali known for?
Junior Ali has skills like Customer Relations, Consumer Electronics, Customer Experience, P&l Management, Sales Operations, Retail, Sales Management, Team Building, Merchandising, Business Planning, Product Marketing, Forecasting.
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Junior Ali
Information Technology Team Lead At Agriculture And Agri-Food Canada/ Agriculture Et Agroalimentaire CanadaOttawa, On -
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Junior Ali
Whitby, On -
16ix.ca
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