Junior Moise Email & Phone Number

Bangui, Central African Republic

- IT Project support- Consulting staff from different parts of a client's organisation- Analysing an organisation’s data- Determining information system requirements and defining project objectives- Making recommendations, such as suggesting appropriate hardware, software and systems- Designing, installing and trialling new systems and software, and fixing any issues that arise- Compiling and presenting information- Writing reports and documentation- Repairing computer problems and removing viruses- Training users- Responding to feedback.

Monrovia, Liberia

Monrovia, Liberia

- Lead the help desk team (Digital Solutions Center) in providing first line support (Tier 1) for over 2000 users mission wide and act as escalation point to other unit supervisors at the tier 2 level- Telephone Billing Branch Officer in Charge

Haiti

. Performing 2nd level IT equipment troubleshooting in conjunction with the Help Desk; - . Providing installation and maintenance of local and wide area networks in the regional office; - . Providing 2nd level support to network users and troubleshoot incidents; - . Conducting NOC monitoring for the MINUSTAH regional Network and generate status reports, escalate alerts to other tier 2 units; - . Performing regular data backup, and perform recovery when necessary; - . Provides on-site technical support to the users as required and provides assistance in usage of the UN software applications; - . Participates in assets control process and physical inventory of IT equipment; - . Perform other related duties as required.-. Providing entry level training for junior staff members

Cyber Security Risk Management Diploma, Cyber Risk Management

Operations Management Diploma, Operations And Supply Chain Management

Master'S Degree, Project Management/It Focused

Technical Professional Diploma, Computer And Networking