Juniper Holmes Email & Phone Number

Nashville, Tn, Us

As a Systems Engineer, I handle many types of support issues ranging from simple password resets up to remediating incidents that affect an entire site.I brought my knowledge from my prior role in Professional Services which gives me insight into existing clients' infrastructure as well as having a rapport with many users from projects.My strengths are in networking and firewalls, and I am able to solve other problems in an expedient manner.I bring customer service skills from my previous career in the retail sector to the support desk, and this allows me to interface with users with ease.

Nashville, Tn, Us

As a professional services engineer, I am primarily responsible for the implementation of solutions ranging from PC setups to firewall, switch, and access point configuration, to building servers, migrating data and applications in addition to ensuring documentation is up-to-date and accurate.Solutions implemented:- VMware vSphere with vCenter- Windows Server 2012 R2- Windows Server 2016- SonicWall firewalls and access points- Dell PowerEdge servers- Dell switches- Aerohive access points- APC UPS with PowerChute Network Shutdown- Fortinet firewalls, switches, and access points

As a professional services engineer, I am primarily responsible for the implementation of solutions ranging from PC setups to firewall, switch, and access point configuration, to building servers, migrating data and applications in addition to ensuring documentation is up-to-date and accurate.Solutions implemented:- VMware vSphere with vCenter- Windows Server 2012 R2- Windows Server 2016- SonicWall firewalls and access points- Dell PowerEdge servers- Dell switches- Aerohive access points- APC UPS with PowerChute Network Shutdown

Walnut Creek, Ca, Us

• Demonstrated expertise in assisting customers with technical support, specializing in computer-based products.• Utilized Windows Server 2012 R2 and Hyper-V along with CentOS 7 to deploy two digital voice repeater systems: Icom D-STAR and Yaesu System Fusion. D-STAR runs under CentOS and was virtualized with Hyper-V as System Fusion's WIRES-X interface requires Windows.• Utilized pfSense to create three networks: the digital voice repeaters' network, a private network for employee use, and a public network for customers. Policy-based routing was used to send network traffic along the correct path. All networks were isolated from each other.• Used a Mikrotik RB260GSP switch to handle the VLANs.• Used a Ubiquiti UniFi UAP-AC-Lite for the wireless aspect of this and virtualized the controller with Debian under Hyper-V.

• Built FreeBSD-based firewalls using IPFilter• Ran cabling for telecommunications• Deployed WiFi networks using Lucent AP-2000• Managed FreeBSD server hosting game servers

Education record

Associate'S Degree, Computer Information Systems