Chan Jun Kai Email & Phone Number

-Analysed and prepared data reports for senior managment and project steering committee-Collaborated with regional stakeholders, to align reporting standards and metrics across the financial institutions in seamoney-Collaborated with stakeholders, to enhance operation processes to meet regulatory requirements-Assisted in the preparation of new product launch, by liasing with stakeholders to create trainings materials-Assisted in conducting training and assessment for customer service staff to ensure proficency in product knowledge prior to launc

-Utilize the Dow Jones Risk and Compliance (DJRC) system to review over 30 thousand name hits to ensure they fall within the bank’s acceptable risk parameters.-Assist in co-creating training material for bank staff regarding AML guidelines

-Effectively help in managing increased branch crowd during CNY new notes & Bicentennial Commemorative notes issuance period -Help customers with the encashment of the Workfare and Silver Support cheques - Assist customers in using the Automated Teller Machine (ATM) and resolve issues relating to OCBC's online banking services & other branch services

Bachelor'S Degree, Business Administration (Risk Analytics)

Diploma In Banking And Financial Services, Banking