I work on design and innovation projects focused on: financial products and services, logistics solutions, people management, market prospection studies and improvements in the customer service sector. In my day to day, I use techniques such as: - desk research - benchmark - structuring, application and analysis of qualitative and quantitative research - planning and facilitation of workshops - mapping and construction of service blueprints and user journeys - script… Show more I work on design and innovation projects focused on: financial products and services, logistics solutions, people management, market prospection studies and improvements in the customer service sector. In my day to day, I use techniques such as: - desk research - benchmark - structuring, application and analysis of qualitative and quantitative research - planning and facilitation of workshops - mapping and construction of service blueprints and user journeys - script creation and usability testing application Show less

I work on the revamping strategy of the journal, which includes restructuring administrative processes, re-defining editorial roles, negotiate with publishers, exploring publishing alternatives, among other tasks.

Responsible for preparing the covers of the periodical (from number 128 onwards). I create the covers from collages built on the basis of exchanges with the magazine's editorial collective, articulating ideas and elements with the articles in each issue.

Responsibilities: market research; systematization of data and conducting street surveys.

Attributions: planning, organization and facilitation of a workshop with students from the public school system. The activities involved the development of debates and the production of critical-creative material (E-zine), in addition to the final evaluation of the developed project.

Systematization and tabulation of data from quantitative and qualitative research; company marketing research; conducting street surveys.

Elaboração de temáticas para as mesas de debate; convite de palestrantes; organização de estrutura e conteúdo; gerenciamento de comunicações internas e externas e atendimento ao público.