Who is Junoh K.? Overview
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Junoh K. is listed as PHD Candidate at ICCIT, based in New York, United States. AeroLeads shows a work email signal at utoronto.ca and a matched LinkedIn profile for Junoh K..
Junoh K. previously worked as PHD Candidate at University Of Toronto and Doctoral Researcher at Iccit. Junoh K. holds Honours Bachelor Of Arts Program, Political Science And Government from University Of Toronto.
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Email format at ICCIT
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*@utoronto.ca
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Profile bio
About Junoh K.
With expertise sharpened at U.S. Bank and Drömhus Inc, my journey has been marked by strategic planning and user experience innovation in digital consumer banking. At U.S. Bank, the focus was on strategic experience research and planning, fostering enhancements in digital banking portfolios that resonated with user needs and expectations. As a Doctoral Researcher at ICCIT, the synthesis of human-computer interaction knowledge and practical experience culminates in a comprehensive understanding of digital media and information behavior. The skills honed in product operations, media design, and analytical thinking, alongside my contributions, have been pivotal in steering projects towards success and ensuring research that has a meaningful impact on digital consumer experiences.
Current workplace
Junoh K.'s current company
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Iccit
Website
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12 roles · 10 years
Junoh K. work experience
A career timeline built from the work history available for this profile.
Doctoral Researcher
Doctoral Researcher
Associate Vice President
Strategic Experience Research & Planning Digital Consumer Banking Portfolios
Project Lead And Engineer
Drömhus Inc.
- Project Development & Management- Budget Engineering & Control
Jul 2020 - Jun 2022
Doctoral Researcher - Mobile Hci & Social Capital
Project Mobility; Principal Investigator, San Francisco (USA), 2017 Sep. - Present- Developed and tested a qualitative user research technique that triangulates in-depth interviews, mobile log data, on-screen surveys to enhance data accuracy in self-report data of information behaviour on digital platforms.- Conducted two mobile interface based interview sets (n=8; n=31) and one survey (n=217). Three first author publications forthcoming.TiKTok Knowledge Mobilization; TikTok Public Initiative, Toronto (CANADA), 2021 Jun. - 2022 Jan. - Conducted competitive and affordance analysis and synthesized findings into reports.E-Rhythms; Co-investigator & Application Developer, Toronto (CANADA) 2016 Aug. – 2019 Dec.- Tested Android-based (qual. & quant.) user research application (n=181) and made design and technical iterations for the nation-wide survey.- Managed participant recruitment and conducted 181 adolescent interviews and nation-wide surveys (n=17,092) to understand their usage patterns and test known hypotheses. One first author conference proceeding and two first author publications.University of Toronto Accessibility; Co-investigator, Toronto (CANADA), 2014 Sep -2015 Apr.- Conducted several participatory workshops and interviews to develop a conducive dream device and a happy path. Led the final usability tests for design iteration.
Sep 2016 - Jun 2021
Master'S In Ux-Hci Instructor/Teaching Assistant
- Co-created user research and user experience design syllabi for the Master’s level User Experience Design courses (INF2191 User Interface Design; INF2171 Usability Assessment: Concepts, Methods and Tools)- Taught 7 UXD concentration courses. Most students landed a UX-based career within 9 months
2017 - 2021
~4 yrs
Platform Researcher
OneHSN & Region of Waterloo, Ontario - Collaborated with product managers, developers, designers, and account execs todefine research questions and plans.- Led both heuristic evaluation and usability testing sessions to redesign the (e)information architecture which resulted in decreasing 47.4% in the drop-off rate for the application process and 4.63/5 satisfaction rate (n=108).University of Toronto Accessibility Services; Co-investigator, Toronto (CANADA), 2014-2015- Conducted several participatory workshops and interviews to develop a conducivedream device and a happy path. Led the final usability tests for design iteration.
Sep 2013 - Oct 2018
Advertising Art Director
Strategic Planning, Integrated Marketing Campaign, AutomobileGenesis Motor At-Home Dealership & Prestige Membership- Co-lead of the development of Genesis Motor’s global customer experience program by conducting over 200 generative research sessions. Evangelized a digital-based engagement strategy which resulted the highest on- to off-line conversion rate (1.2%) among luxury automobile brands in Canada.Hyundaicanada.com - Designed and conducted several hyundaicanada.com usability tests to identify user needs, performance, and satisfaction. Produced actionable results leading to an overall redesign that increased retention rates
Jan 2011 - Jul 2013
Advertising Art Director, John St. Advertising
Strategic Planning, Integrated Marketing Campaign, Pharmaceutical, AutomobileComprehensive Marketing Plan (Mass+Digital+Offline)- Designed and conducted user studies for Astra-Zeneca’s cardiac health management tool (doctor-facing) and led end-to-end UCD process. YourManReminder App- Conducted generative research for ReThink Breast Cancer Society. Synthesized findings into an actionable research report and designed Your-Man-Reminder app which was named the Global Top 10 Ideas by 2012 TED Initiatives and had 100,000 downloads and 1.1 million site visits in the first week.
Aug 2010 - Jan 2011
Advertising Art Director
Strategic Planning, Integrated Marketing Campaign, Automobile, Pharmaceutical, and FinanceMercedes Brand & Mercedes-benz.ca - Led the full end-to-end user research process and designed a multimedia program. Translated findings into insights to help grow Mercedes-Benz customer base by 12% compared to the previous year.- Translated the global guidelines to the local market based on user journey maps.
May 2009 - Aug 2010
Account Executive Intern
Strategic Planning, Integrated Marketing Campaign, Consumer Market
Jun 2005 - Aug 2005
7 education records
Junoh K. education
Honours Bachelor Of Arts Program, Political Science And Government
University Of Toronto
Doctor Of Philosophy - Phd, Human Computer Interaction, Digital Media; Information Behaviour; Social Networks
University Of Toronto
Master'S Degree (Valedictorian), Human Computer Interaction; Information Laws & Policy
University Of Toronto
Certificate, Information Technology Project Management
University Of Toronto
Bachelor'S Degree (Valedictorian), Advertising
Ocad University
Bachelor'S Degree, Political Science And Government
University Of Toronto
International Baccalaureate
Ashbury College
FAQ
Frequently asked questions about Junoh K.
Quick answers generated from the profile data available on this page.
What company does Junoh K. work for?
Junoh K. works for ICCIT.
What is Junoh K.'s role at ICCIT?
Junoh K. is listed as PHD Candidate at ICCIT.
What is Junoh K.'s email address?
AeroLeads has found 1 work email signal at @utoronto.ca for Junoh K. at ICCIT.
Where is Junoh K. based?
Junoh K. is based in New York, United States while working with ICCIT.
What companies has Junoh K. worked for?
Junoh K. has worked for University Of Toronto, Iccit, U.S. Bank National Association, Drömhus Inc., and Hyundai Motor Group.
How can I contact Junoh K.?
You can use AeroLeads to view verified contact signals for Junoh K. at ICCIT, including work email, phone, and LinkedIn data when available.
What schools did Junoh K. attend?
Junoh K. holds Honours Bachelor Of Arts Program, Political Science And Government from University Of Toronto.
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