Indoor Account Manager
Current• Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets.• Develop personal sales plan to achieve business growth through new business acquisition and growing share of wallet within the existing client base.• Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers.• Continually strengthen knowledge on DHL's services and general commercial awareness in order… Show more • Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets.• Develop personal sales plan to achieve business growth through new business acquisition and growing share of wallet within the existing client base.• Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers.• Continually strengthen knowledge on DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximize your contribution to the sales function.• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rat e and minimizing opportunities for competitors to gain business.• Ensure all customer agreements are cost sensitive and adhere to regional standards on profit margins/ minimum pricing tariff, to govern business interest.• Ensure that all sales activities via calls and customer information is maintained accurately in the customer database. Show less