Dương Trần Email & Phone Number

Tampere, Fi

Hanoi Capital Region

At this position, I created and managed marketing campaigns across various channels, utilizing Canva to design engaging graphics, social media posts, and promotional materials. Furthermore, my colleague and I successfully developed marketing strategies and timelines to promote education platform products by communicating effectively with the community to align on goals and strategies. This time at this position has equipped me with a stronger mindset of doing marketing and boosted my confidence in a professional business environment. I analyzed market data to identify opportunities and risks, contributing to improved decision-making processes. I managed marketing campaigns, designed promotional materials using Canva, and effectively handled project timelines. Additionally, I collaborated closely with the community and international partners to align goals and drive engagement. As a notable achievement, I successfully attracted approximately 1,000 new followers to the fan page. After my whole time working in this position, I can work in a group and as independence effectively and efficiently

Ha Noi

In my previous role as an Information Technology Support Specialist, I provided technical support to users, resolved hardware and software issues, maintained computer systems, supported network operations, and conducted user training. I provided technical support, resolving customer issues and enhancing satisfaction through attentive communication. I managed customer inquiries, facilitated contract signings, and nurtured relationships with both new and existing clients. Additionally, I supported online marketing efforts to attract potential customers and collaborated closely with the community. This role required a strong focus on customer service and behavior, demanding meticulous attention to detail. A notable achievement was conducting user training for a community of approximately 50 members. This experience strengthened my troubleshooting skills and honed my ability to adapt to diverse user needs.

Ha Noi

In this position, I was responsible for recording transactions, reconciling accounts, and generating financial statements to ensure the systematic collection of financial information. My primary task was to maintain accurate financial records and support product-related transactions, ensuring all necessary data was properly documented and readily available. I worked closely with the logistics team, which provided valuable insights into logistics processes, including import and export operations. Additionally, I received training to understand the company’s systems, enabling me to deliver efficient and reliable bookkeeping services. This experience reinforced the importance of meticulous record-keeping in maintaining accurate financial information.