- Developed Sponsorship Proposals: Created comprehensive sponsorship proposals and presentations to attract and secure funding from potential sponsors.- Managed Sponsor Relations: Maintained ongoing communication with sponsors, ensuring their needs were met and fostering long-term partnerships.- Content Creation: Produced high-quality marketing materials, including videos, graphics, and written content, to promote team activities and achievements.- Team Participation: Attended weekly meetings and assisted with various tasks during events, contributing to the team's overall success and smooth operation.

- Business Establishment: Founded and established a limited company specialising in the export of British apparel to the Chinese market via WeChat, Red, and an individual website.- Business Management: Successfully managed all aspects of the business, including company registration, regulatory compliance, and strategic planning.- Stakeholder Relations: Built and maintained strong relationships with key stakeholders, including suppliers, customers, and business partners.- Market Research and Sales: Conducted thorough market research and sales forecasting to inform business strategies and drive revenue growth.- Marketing and Engagement: Developed and implemented marketing and sales campaigns to effectively reach and engage target customers.- Operations Oversight: Oversaw daily operations, ensuring high standards of product quality and customer satisfaction.

- Recruitment Support: Assisted in the recruitment process, including posting job openings, screening resumes, scheduling interviews, and coordinating with candidates.- Employee Onboarding: Managed the onboarding process for new hires, including preparing welcome materials, conducting orientation sessions, and ensuring completion of required paperwork.- Record Keeping: Maintained accurate and up-to-date employee records, including personal information, job titles, and performance evaluations.- Policy Implementation: Assisted in the communication and implementation of HR policies and procedures, ensuring compliance with company standards and legal requirements.- Employee Relations: Provided support in addressing employee inquiries and concerns, helping to foster a positive work environment and resolve conflicts.

- Customer Engagement: Provided exceptional service to customers by understanding their needs and offering tailored product recommendations, creating a memorable shopping experience.- Product Knowledge: Demonstrated in-depth knowledge of products, including materials, craftsmanship, and brand history, to educate and inspire customers.- Sales Performance: Consistently achieved or exceeded sales targets through effective selling techniques, upselling, and cross-selling, contributing to the store’s overall success.- Client Relations: Built and maintained strong relationships with clients, offering personalised service and follow-up to encourage repeat business and brand loyalty.- Store Presentation: Ensured the store and product displays were always presented to the highest standards, aligning with the brand’s image and enhancing the customer experience.

- High-Pressure Environment: Thrived in a fast-paced, high-pressure airport setting, efficiently managing time-sensitive tasks and providing prompt service to a diverse, international customer base.- Customer Service Excellence: Delivered exceptional, tailored customer service to travellers with varying needs and preferences, ensuring a seamless and satisfying shopping experience.- Brand Versatility: Successfully represented multiple luxury and retail brands, adeptly switching between different brand standards and product lines to meet customer expectations.- Adaptability and Flexibility: Demonstrated strong adaptability and flexibility in handling various responsibilities, from inventory management to customer engagement, ensuring smooth operations and high customer satisfaction.