Junyan Tan Email and Phone Number

Handle large volume of phone calls daily to take orders from customers Answer inquiries from customers and handle customer complaints. Actively listen to customers' feedback and take step to enhance customer satisfaction by improving customer serviceGreet walk-in customers, and give recommendation to customers if needed

Record journal entry, record account payable voucher, reconcile bank accounts, reconcile reliability accounts, research account issues, filing documentations, Invoicing, and utilize Oracle(PeopleSoft) system to perform query to solve accounting issues, update capital asset accounts such as adding new assets to the system, and disposal old assets.

verified customers' income by reviewing their financial statementsmade outbound calls to or answered inbound calls from customers to verify customers' informationreviewed customers' applications, and requested additional documentations if needed