Iurii Ivanov Email & Phone Number
Who is Iurii Ivanov? Overview
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Iurii Ivanov is listed as Chief Technology Officer at FMCG, based in Poole, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Iurii Ivanov.
Iurii Ivanov previously worked as Head of IT Support at O'Key Group and Project Management Officer at Nexign. Iurii Ivanov studied at Bournemouth And Poole College.
About Iurii Ivanov
I have over 20 years of professional experience leading IT support that I’ve had the opportunity to create great value for business and offer excellent customer service. This has enabled me to build up strong and effective management skills to create or improve IT support teams. My teams included all levels of support as well as contact centres. I had teams of up to 100 or more people. I was also responsible for managing the IT infrastructure, contracts and budget for my division. I managed budgets of £5 million or more. I have mainly worked for large retail companies (both online and offline) but also have extensive experience in the heavy engineering, mining and mineral processing industries.Key skills:- Team management - IT Support- ITIL- Project management- Budget and finances - Procurement - Customer care- Process management Hobby: cycling, genealogical research, natural science, environmental protection, charity.
Iurii Ivanov's current company
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Iurii Ivanov work experience
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Head Of It Support
Project Management Officer
Head Of It Exploitation
Management of the territorially distributed dept (280 employees): helpdesk (L1, 2, 3, including call center), system administrators (including sap basis), the entire infrastructure (networks, backbones, telephony, video surveillance, VX, data centers, all hardware's), development, process office. Area of responsibility: all units (mining, production, sales etc) of the company in Russia and abroad. Major achievements: dept reorganization and build a business-oriented IT service model. Direct submission of CIO
Head Of Business Application Support Team
Providing of support service based on best practice and ITIL, support of all business application and projects (SAP, site and so on):- service positioning- creation and formalization support processes- creation and implementation key agreements like SLA, OLA- team reorganization, motivating, KPI, learning- business communication, interaction between support and other services and departments- providing quality of service (continuity, availability, SLA, OLA)- outsource managing
Head Of It Support Centre
- Creation and management of central IT customer service (IT support centre) in the Russian Federation (call-center, support L1, L2, outsource coordination); - Providing outsourced services to other companies of Auchan Group;- Preparation for the opening and maintenance of new sites;- Financial management;- HR management;- Start-up's; - New project management, BPR management and management of global IT projects in the Russian Federation.Key achievements:- Creation of a modern IT infrastructure for new sites; - Reorganization and adaptation of IT infrastructure of tunable sites; - Complete reorganization of IT support service in accordance with the ITIL methodology and business needs , IT support center creation; - IT process modeling and remodeling; - Innovation and process management; - Deployment of ITSM system for control of IT support processes; - Managing more than 25000 events per month; - Providing quality IT service for more than 10000 users; - Managing more than 50 apps; - Providing IT support to more than 10000 units of IT equipment; - Managing over 10 projects simultaneously.My personnel: 36 IT specialists, analyst and experts (IT support centre located in Saint-Petersburg and Novosibirsk), functionally more than 70 people (IT on sites).My manager: IT director.
Manager It
- Management of IT infrastructure- Project Management- Start-up's- Financial managementKey achievements:- Creation of a modern IT infrastructure at the new factory "from scratch"; - Participation in the successful implementation of corporate information systems to support the process.
Iurii Ivanov education
Education record
Information Technology Project Management
Bachelor'S Degree, Natural Science
Itil Foundation V.3
Itil V4
Pr Public Relations
Frequently asked questions about Iurii Ivanov
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What company does Iurii Ivanov work for?
Iurii Ivanov works for FMCG.
What is Iurii Ivanov's role at FMCG?
Iurii Ivanov is listed as Chief Technology Officer at FMCG.
Where is Iurii Ivanov based?
Iurii Ivanov is based in Poole, England, United Kingdom while working with FMCG.
What companies has Iurii Ivanov worked for?
Iurii Ivanov has worked for Fmcg, O'Key Group, Nexign, Severstal, and Юлмарт Ulmart.Ru.
How can I contact Iurii Ivanov?
You can use AeroLeads to view verified contact signals for Iurii Ivanov at FMCG, including work email, phone, and LinkedIn data when available.
What schools did Iurii Ivanov attend?
Iurii Ivanov studied at Bournemouth And Poole College.
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