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John Upton is listed as Problem Manager at Paragon Banking Group PLC at Paragon Banking Group PLC, a company with 646 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a work email signal at perceptive.com and a matched LinkedIn profile for John Upton.
John Upton previously worked as Problem Manager at Paragon Banking Group Plc and Application Support Team Leader at Paragon Banking Group Plc.
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AeroLeads found 1 current-domain work email signal for John Upton. Compare company email patterns before reaching out.
IT professional with 13 years management experience, mainly focused on client facing Product Support, also has significant experience in:* Service Delivery Management.* Operational Account Management.* Project Management.* Test Management.* Incident and Problem Management.Extensive technical and business knowledge and expertise gained from working with a major global pharmaceutical organisation. Holds the necessary skill set to build excellent relationships with external customers by providing specialist knowledge, support and direction.
Listed skills include Project Management, Software Project Management, Team Management, Sdlc, and 14 others.
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A career timeline built from the work history available for this profile.
Solihull, England, United Kingdom
*Creation and implmentation of problem management processes*Problem management of high impact problems and those causing repeat incidents*Liaison with out parts of IT and the business to understand problems and ensure suitable follow up
*Managing a team of application support analysts*Responsible for BAU, as well as project management of small to medium sized projects*Account manager for both suppliers and clients*Alignment of team processes and systems (in acquired business unit) with the rest of the business*Application support governance
Birmingham, United Kingdom
Birmingham, United Kingdom
Birmingham, United Kingdom
Temporary contract. Successfully created and implemented a Testing Procedure, using it to great effect in the management of multiple testing projects; driving up software quality and customer satisfaction.
Birmingham, United Kingdom
Responsibilities of the Product Support Manager included:Service Delivery Manager:Monitoring and reporting on services, internally and externally.Transitioning services to/from my responsibility.Manage risks and issues, in conjunction with other stakeholders. Agreeing OLAs and ensure customer SLAs met and exceeded. Operational Account Manager:Oversee and.
Birmingham, United Kingdom
Managed UAT of all software releases.Line manged team of testers.Created systems processes.Drove continual improvement.
Investigation of customer issues.Creation of solution to software faults.Quality representative; taking part in audits, ensuring processes are fit for purpose and use.Promotion from Graduate through to Senior within 3 years.
Other employees you can reach at paragonbankinggroup.co.uk. View company contacts for 646 employees →
Paul Heath
Colleague at Paragon Banking Group PlcHedge End, England, United Kingdom, United Kingdom
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JK
Julian Knight
Colleague at Paragon Banking Group PlcGreater London, England, United Kingdom, United Kingdom
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Phillippa Biddle
Colleague at Paragon Banking Group PlcWest Midlands, England, United Kingdom, United Kingdom
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Daniel Summers
Colleague at Paragon Banking Group PlcSolihull, England, United Kingdom, United Kingdom
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IB
Izran Bashir
Colleague at Paragon Banking Group PlcWest Midlands, England, United Kingdom, United Kingdom
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Suzanne Chandler
Colleague at Paragon Banking Group PlcColden Common, England, United Kingdom, United Kingdom
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ZH
Zoe Haines Ba(Hons), Fcmgr, Dip(Fincrime)
Colleague at Paragon Banking Group PlcWest Midlands, England, United Kingdom, United Kingdom
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SA
Shagufta Azar
Colleague at Paragon Banking Group PlcWest Midlands, England, United Kingdom, United Kingdom
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SH
Sabrina Heer Fcca
Colleague at Paragon Banking Group PlcWest Midlands, England, United Kingdom, United Kingdom
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LS
Lisa Steele
Colleague at Paragon Banking Group PlcNuneaton, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
John Upton works for Paragon Banking Group PLC.
John Upton is listed as Problem Manager at Paragon Banking Group PLC at Paragon Banking Group PLC.
AeroLeads has found 1 work email signal at @perceptive.com for John Upton at Paragon Banking Group PLC.
John Upton is based in West Midlands, England, United Kingdom while working with Paragon Banking Group PLC.
John Upton has worked for Paragon Banking Group Plc, Selecta, The Money Mentor Club, Synapse Information Ltd, and Parexel Informatics.
John Upton's colleagues at Paragon Banking Group PLC include Paul Heath, Julian Knight, Phillippa Biddle, Daniel Summers, and Izran Bashir.
You can use AeroLeads to view verified contact signals for John Upton at Paragon Banking Group PLC, including work email, phone, and LinkedIn data when available.
John Upton is listed with skills including Project Management, Software Project Management, Team Management, Sdlc, Software Development, Oracle, Sql, and Business Analysis.
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