Juraj Hudec Email & Phone Number

Dublin, County Dublin, Ireland

• Cultivating VIP relationships: Nurturing deep connections with high-value clients to ensure ongoing satisfaction and loyalty.
• Acquiring new clients: Actively seeking and securing new business opportunities through strategic outreach and relationship building.
• Delivering exceptional customer service: Providing personalized experiences that exceed expectations and reinforce our brand's heritage.
• Achieving sales targets: Consistently meeting or surpassing sales goals by effectively recommending products and services that align with customer needs.
• Building trust and rapport: Fostering strong relationships based on mutual respect and understanding.
• Demonstrating product expertise: Sharing in-depth knowledge of our luxury offerings to provide confident and informed recommendations.

Dublin - Arnott’s, Ireland

Brand ambassador adhering to Hourglass guidelines, in line with brand image and DNA. Building a client based business, providing exceptional service and working towards team success.

Dublin, County Dublin, Ireland

• Provide exceptional customer service by recommending tailored fragrance products that align with individual preferences.
• Cultivate strong relationships with clients, including new and existing customers, for special occasions.
• Possess a deep understanding of fragrance notes and ingredients.
• Training peers on product knowledge and the Chanel heritage.
• Consistently exceeding monthly sales targets with double-digit year-over-year growth.
• Receiving an excellent rating from a mystery shopper, demonstrating my consistent commitment to exceptional customer service.

Ireland

• Managing and maintaining a comprehensive customer database with accurate client information.
• Contributing to the planning and execution of product launches.
• Overseeing team performance to ensure high-quality results and achievement of monthly targets.
• Working in the stockroom, receiving and distributing inventory to the appropriate locations.
• Ensuring compliance with quality standards, customer service expectations, and health and safety regulations.
• Addressing customer inquiries, complaints, and concerns in a timely and professional manner.Interacting with a diverse customer base, including high-end and mid-market clientele.

Bratislava, Slovakia

• Empowered luxury clientele to achieve their desired look and feel through personalized consultations.
• Utilised my product knowledge and expertise to recommend the most suitable products for each client's individual needs.
• Supported the Operation Manager by assisting with various tasks, such as inventory management, visual merchandising, and maintaining a positive work environment.
• Regular employee training, visit branches frequently, address challenges promptly, and focus on enhancing the quality of customer service.

Slovakia

• Dedicated sales advisor with a proven track record of building strong customer relationships and delivering exceptional service.
• Possess operational expertise in order fulfillment and a deep understanding of RFID technology and organizational best practices.
• Serve as a keyholder for the store, consistently demonstrating reliability and trustworthiness.
• Have a comprehensive knowledge of store layout, stockroom organization, and years of relevant experience.
• Regularly participate in management meetings to contribute to enhancing service quality, driving company growth, and ensuring the successful execution of plans and achievement of goals.