Juraj Hudec Email & Phone Number

Dublin, County Dublin, Ireland

•Cultivating VIP relationships: Nurturing deep connections with high-value clients to ensure ongoing satisfaction and loyalty.•Acquiring new clients: Actively seeking and securing new business opportunities through strategic outreach and relationship building.•Delivering exceptional customer service: Providing personalized experiences that exceed expectations and reinforce our brand's heritage.•Achieving sales targets: Consistently meeting or surpassing sales goals by effectively recommending products and services that align with customer needs.•Building trust and rapport: Fostering strong relationships based on mutual respect and understanding.•Demonstrating product expertise: Sharing in-depth knowledge of our luxury offerings to provide confident and informed recommendations.•Taking initiative: Proactively identifying opportunities to enhance customer satisfaction, drive sales, and optimize operational efficiency

Dublin - Arnott’S, Ireland

Brand ambassador adhering to Hourglass guidelines, in line with brand image and DNA. Building a client based business, providing exceptional service and working towards team success.

Dublin, County Dublin, Ireland

•Provide exceptional customer service by recommending tailored fragrance products that align with individual preferences. •Cultivate strong relationships with clients, including new and existing customers, for special occasions. •Possess a deep understanding of fragrance notes and ingredients.•Training peers on product knowledge and the Chanel heritage.•Consistently exceeding monthly sales targets with double-digit year-over-year growth.•Receiving an excellent rating from a mystery shopper, demonstrating my consistent commitment to exceptional customer service.• HubSpot CRM system enhancing client communication to foster clarity, understanding, and a positive experience. •Delivering more effective and tailored services. •Gaining a deeper understanding of client needs and preferences. •Maximising client outcomes.

Ireland

•Managing and maintaining a comprehensive customer database with accurate client information.•Contributing to the planning and execution of product launches.•Overseeing team performance to ensure high-quality results and achievement of monthly targets.•Working in the stockroom, receiving and distributing inventory to the appropriate locations.•Ensuring compliance with quality standards, customer service expectations, and health and safety regulations.•Addressing customer inquiries, complaints, and concerns in a timely and professional manner.Interacting with a diverse customer base, including high-end and mid-market clientele.

Bratislava, Slovakia

•Empowered luxury clientele to achieve their desired look and feel through personalized consultations.•Utilised my product knowledge and expertise to recommend the most suitable products for each client's individual needs.•Supported the Operation Manager by assisting with various tasks, such as inventory management, visual merchandising, and maintaining a positive work environment.•Regular employee training, visit branches frequently, address challenges promptly, and focus on enhancing the quality of customer service.

Slovakia

•Dedicated sales advisor with a proven track record of building strong customer relationships and delivering exceptional service. •Possess operational expertise in order fulfillment and a deep understanding of RFID technology and organizational best practices. •Serve as a keyholder for the store, consistently demonstrating reliability and trustworthiness. •Have a comprehensive knowledge of store layout, stockroom organization, and years of relevant experience.•Regularly participate in management meetings to contribute to enhancing service quality, driving company growth, and ensuring the successful execution of plans and achievement of goals.