People manager (PM) roles for 25 years, managing teams up to 15 people. Experienced with starting up and growing complete new teams. I decided end 2021 to go back in an IC role and back to "the heat in the kitchen": Be back in the field with focus on:- Strategic Customers & Business Value- Stakeholder Management & Governance- (Cyber)Security & AIIn my current role I am Senior Customer Success Manager for Okta's top three strategic global customers with their HQ in EMEA. Iconic A-brand companies we all know and which services we all use around the world! Customer Success Management is delivering and increasing value in a profitable way to customers. At the same time helping Sales, Solutions Engineers and Professional Services to be successful. Sounds easy :-) It is connecting the dots between business, security and IT, empower and develop teams, drive adoption, realize retention and business growth. I encourage thinking outside the box, collaboration and team work to bring customer engagement to the next level: Maximizing customer value and return on investment. My background is in line management (Sales, Marketing and Customer Success) and business consultancy. I understand business, (cyber)security and IT. Experienced with on-premise, hybrid and native cloud technology driven companies. Understanding digital transformation both on conceptual and concrete level. Sector expertise:• Professional Services• Logistics & Retail• Manufacturing & High Tech• Media & Publishing• Telecom & Utilities• Life Sciences
Listed skills include Change Management, Strategy, Management, Business Transformation, and 25 others.