🔹Took on new responsibility of leading a group of Project Managers

🔹Successfully managed Qatar transportation project and ensured its completion before 20.11.2022🔹Changed the process of handling projects to improve efficiency and productivity🔹Demonstrated strong leadership and management skills in both project management and team management🔹Implemented effective communication strategies to ensure timely completion of projects and successful collaboration among team members🔹Built and maintained strong relationships with clients, stakeholders, and team members to ensure successful project delivery

🔹Managed multiple projects for HRM product for well-known Slovenian companies🔹Gained valuable skills in project management through this role🔹Collaborated closely with management and team leads to improve project implementation efficiency🔹Improved contract terms to reflect correct project management processes

🔹Oversaw the whole large-scale state-founded project and sub-project and built up the QA team🔹Analyzed customer demands and prepared project documentation🔹Wrote software specifications and prepared testing scenarios🔹Managed outsourced work through virtual teams🔹Gained knowledge in principles of BDD (Serenity BDD), Gherkin syntax, Scrum method, and Magnolia CMS

🔹Started as a software tester and defined a process for automated software testing🔹Collaborated with the team and contributed to problem-solving efforts🔹Created a significant portfolio of automated tests🔹Assisted in the transition from manual to automated testing🔹Took over the QA team to ensure uninterrupted workflow🔹Gained expertise in using Protractor and JavaScript for testing purposes.

🔹I was hired to set up and manage a support department due to its absence🔹Ensured excellent quality of support provided to customers, resulting in high customer satisfaction🔹Assisted in the setup of a QA department as the need for automated testing grew🔹Wrote automated tests that significantly reduced support requests and bug reports from customers🔹Gained knowledge and expertise in using JIRA, Confluence, Zephyr, and Jenkins for project management and test management🔹Developed proficiency in writing SQL scripts, Selenium tests, and basic programming in C#.

🔹Focused on providing support and consultation for a special product used by sales workers🔹Achieved high levels of customer satisfaction with support work🔹Conducted manual tests that improved the overall quality of the final product🔹Took on additional responsibilities over time due to exceptional performance🔹Provided support for logistics hardware and software, labeling printers, and user training

🔹Led a team of 5-8 people in optimizing raw material costs for production of goods🔹Managed the group and solved various problems related to the task🔹Gained valuable experience in team management and leadership through this role.

🔹Provided comprehensive support to employees, including hardware and software issues🔹Educated employees in using MS Office software for daily tasks, resulting in improved productivity🔹Developed software to automate repetitive tasks, such as printing bills for customers🔹Developed software for insurance agents to prepare offers on the computer instead of by hand🔹Used Visual Basic to develop the software applications

🔹Worked in various capacities at the technical store department as a student🔹Assisted customers at the counter and provided customer service🔹Received and inventoried goods in the warehouse🔹Added inventory to the store's inventory system🔹Gained valuable work experience and customer service skills through this role