Job Highlights: • Utilizing independent judgment and discretion, assists with the design, engineering and development of information technology solutions. • Supports the design, analysis, development and/or implementation phase of engineering cloud (AWS, Openshift) infrastructure solutions for small projects. • Assists in troubleshooting and resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations. • Assists in the diagnosis and correction of application/network problems, and pilots of new technology involving mainframe, midrange, desktop, server, network data, voice, messaging, web, database, or output/receiving. • Assists in overall automation of the above strategies, utilizing popular and cutting edge automation technologies such as Docker and Ansible. Major contributions:- Automated hosting tasks using Ansible/uDeploy/Jenkins such as: installing, deploying, patching, and backing up apps; performing rolling recycles; running health checks- Helped build realtime query checkout app that pokes various services and provides available/unavailable status, inventory management apps, and multiple scripts to run regular healthchecks and reboots- Coordinated and troubleshooted application and platform releases and related activities and issues.- Collaborated and provided recommendations and support for various changes and updates, such as enabling encryption, installing certificates, keys and keystores, and setting application parameters such as log levels.- Documented and maintained a library of guides for onboarding new team members, processes and maintenance tasks, APIs, tools, configuring laptops for development- Helped delivery teams build resilient apps using best practices for container security and reliability - AWS Lambda, CloudWatch- Cloudbees, Jenkins, GitLab - CI/CD- Docker compose, Openshift, ArgoCD- Dynatrace + Splunk- Python, Flask, OpenAPI, FastAPI

Principal Lead Engineer for an application specific Linux distribution based on Ubuntu for the mining and management of crypto currencies. As well a SaaS platform for the monitoring and remote management of all required functions related to mining and management of crypto currencies. Participated in all parts of the software development lifecycle from conception to delivery, as well management and maintenance. Worked in a number of languages, including BASH, Perl, and GOlang. Developed Jenkins, GIT, and Ansible based integration pipelines for continuous integration and deployment of a wide variety of open source applications and technologies.Developed packaging systems and tools for automation Debian(APT) and Redhat(Yum) based deployments of updated and new features.Developed custom applications and interfaces based on customer requirements and input. Service delivery network based on NGINX, Apache, UWSGI, Dancer, MongoDB, InfluxDB, Grafana, sqlite, and many other open source tools. SaaS platform deployed using multiple cloud providers, including parts from AWS, Digital Ocean, and OVH. SSL certificate management with LetsEncrypt

Retained by high-end integration company to serve as a certified computer/network technician, security specialist, and business consultant. Launched comprehensive marketing program and designed internal backoffice software for customer and project management, expense reporting, and tax preparation.Responsible for design and maintenance of multiple client databases, services, and equipment including computer networks, burglar alarms, security and surveillance systems.Major Contributions:Tripled company revenue from 2012 to 2013 and increased again from 2013 to 2014.Installed over 12 residential alarm / home automation systems which have since required no service calls.Awards:Awarded CEU Credits for Training by the Electronic Security Association National Training SchoolAwarded Notable Networker for the Month by BNI, Phoenixville Chapter (multiple times)

Provided stellar, personal, friendly customer service to global customers, with a wide range of application and OS-level issues. Star troubleshooter and ticket manager for over 5 years. Delivered documentation and step-by-step guidance to other administrators and departments. • 2017: Server/3rd Level Agent of the Month• 2016: Consistently one of Top agents in MQS (Monthly QualityScore) and UR (Upsell Rate)• Certificates in MailXchange, MS Exchange, Linux LPIC, DevOps,Linux Essentials, cPanel/WHM, Plesk, Windows Server 2016• 2013 & 2014: Top Agent in Call Resolution for Department.• Consistently in Top 10 Agents in USA for Sales After Service andTwice named #1 Agent in USA Customer Care for SAS

• Completed Levels 1-4 of NCCER Apprenticeship programincluding 2,864 hours of hands-on experience as well asclassroom instruction.• Installed and repaired residential and industrial systemsincluding lighting, power, motors, pumps, commercialkitchen equipment and shop machinery.• Gained extensive experience in analyzing and followingmanuals, schematic diagrams, blueprints and specifications.

• Generated reports, forms, marketing materials, and assistedmanagement and agents with computer problems.• Maintained records of real estate listings/sales, office and HRinformation stored in physical and computer files.

• Planned and executed corporation-wide OS/softwaremigrations and repairs.• Developed Intranet server interfaces and databases forinter-department cooperation and efficiency using a varietyof languages (ASP, SQL, HTML, VB, Java)• Promoted team-oriented atmosphere for efficient problemsolving and development, including company help desksupport center, training systems, and employee services.• Maintained records of IT assets, time use, inventory, andlicensing.• Implemented projects to automate testing procedures usingdata acquisition, greatly improving engineering efficiency.