Justine Carroll work email
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Justine Carroll personal email
Product marketing leader with 12+ years of experience in B2B SaaS and Consumer Technology. I lead a team of product marketers responsible for Zendesk’s Employee Service (ESM) solution, targeting the HRSM and ITSM markets.Previously I led Zendesk’s SMB and Solutions product marketing teams, shaping both sales and product-led go-to-market strategies and driving product adoption. Earlier in my career, I worked at LinkedIn as the PMM growth lead for Online Jobs, helping it scale to become LinkedIn’s fastest-growing self-serve product line. Expertise includes: Go-to-market strategy and execution (PLG and sales-assisted), messaging and positioning, user and market research, sales enablement, competitive analysis, campaign strategy, content development, project management and process creation, customer marketing, and SMB.
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Director, Product MarketingZendesk Mar 2024 - PresentSan Francisco, California, Us -
Group Manager, Product MarketingZendesk Apr 2022 - Mar 2024San Francisco, California, Us
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Senior Product Marketing Manager, Growth SegmentsLinkedin Nov 2019 - Apr 2022Sunnyvale, Ca, UsProduct marketing lead for LinkedIn Jobs growth initiatives. I partnered with product and acquisition marketing to develop and drive the LinkedIn Jobs growth strategy, focusing on the SMB segment. -
Senior Customer Marketing Manager, Product LaunchesLinkedin Sep 2019 - Nov 2019Sunnyvale, Ca, Us
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Customer Marketing Manager, Product LaunchesLinkedin Mar 2018 - Sep 2019Sunnyvale, Ca, UsLed the Quarterly Product Release program -- the biggest customer marketing program for LinkedIn's largest business unit. Drove customer awareness of and engagement with LinkedIn Talent Solutions' newest product updates. Responsibilities included developing and executing program and campaign strategy, and managing a team of associates.
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Product Marketing Lead (Y Combinator W'18)Evolve Global, Inc. Jul 2017 - Mar 2018San Francisco, Ca, UsI worked directly with our CEO to develop product positioning and messaging, perform competitive analysis, and ensure we continued to drive towards the best product/market fit possible. -
Product Marketing, Adobe Experience MangerAdobe May 2016 - Apr 2017San Jose, Ca, Us- Developed 2017 messaging framework and marketing plan for the Livefyre business unit, including demand generation, customer success, and sales-enablement initiatives.- Created and executed the content strategy for Livefyre’s presence on Adobe.com- Created and maintained all sales collateral, including customer pitch decks, call scripts, datasheets, competitive battlecards, thought leadership content, and website product messaging. -
Product Marketing ManagerLivefyre (Acquired By Adobe) 2014 - May 2016San Francisco, Ca, Us-Defined and executed go-to-market strategy for new product launches, including positioning, enablement, external communications, audience segmentation, and competitive analysis.- Increased product adoption by creating a customer-facing content library dedicated solely to best practices and product tutorials.- Conducted market research and win/loss interviews to drive future product direction and identify new market opportunities. -
Technical Account ManagerLivefyre (Acquired By Adobe) 2013 - 2014San Francisco, Ca, Us- Managed complex technical customer integrations under tight timelines, working cross-functionally with both customer and Livefyre product and engineering teams. - Served as strategic consultant to customers, providing quarterly business reviews and value-focused product overviews and demos. - Created and implemented a Subject Matter Expert (SME) program for the account management team.
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Associate Account ManagerMediaplex Jan 2012 - Oct 2013- Grew revenue on existing accounts by up-selling new products/features; generated Mediaplex’s largest single quarter up-sell across the entire account management team in 2012. - Served as strategic liaison and primary point of contact (globally) for Mediaplex’s largest/highest revenue client.- Acted as first point of contact for all technical and non-technical support and project requests; project management lead across all cross-functional teams.
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ConsultantFactset Research Systems 2010 - 2011Norwalk, Connecticut, Us- Managed strategic relationships with client accounts that represent over $3.5 million dollars in annual subscription value.- Provided creative solutions through expert consultation by building custom models, screens, and automation routes.- Developed and maintained innovative methods to streamline nearly every aspect of the investment process from idea generation to performance attribution.
Justine Carroll Skills
Justine Carroll Education Details
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University Of California, DavisMinor In English Literature
Frequently Asked Questions about Justine Carroll
What company does Justine Carroll work for?
Justine Carroll works for Zendesk
What is Justine Carroll's role at the current company?
Justine Carroll's current role is Product Marketing Leader at Zendesk.
What is Justine Carroll's email address?
Justine Carroll's email address is ju****@****din.com
What schools did Justine Carroll attend?
Justine Carroll attended University Of California, Davis.
What skills is Justine Carroll known for?
Justine Carroll has skills like Analytics, Social Media, Salesforce.com, Powerpoint, Lead Generation, Management, Online Marketing, Account Management, Marketing, Social Media Marketing, Crm, Customer Service.
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