Director, Product Marketing
Current
Mar 2024 - Present
AeroLeads people directory · profile
Justine Carroll Email & Phone Number
Product Marketing Leader at Zendesk
at
Zendesk
1 work email found
@zendesk.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Marketing Leader at Zendesk
Location
San Francisco, California, United States
Who is Justine Carroll? Overview
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Quick answer
Justine Carroll is listed as Product Marketing Leader at Zendesk at Zendesk, based in San Francisco, California, United States. AeroLeads shows a work email signal at zendesk.com and a matched LinkedIn profile for Justine Carroll.
Justine Carroll previously worked as Director, Product Marketing at Zendesk and Group Manager, Product Marketing at Zendesk. Justine Carroll holds Bs, Managerial Economics, Minor In English Literature from University Of California, Davis.
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Email format at Zendesk
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{first}.{last}@zendesk.com
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Profile bio
About Justine Carroll
Product marketing leader with 12+ years of experience in B2B SaaS and Consumer Technology. I lead a team of product marketers responsible for Zendesk’s Employee Service (ESM) solution, targeting the HRSM and ITSM markets.Previously I led Zendesk’s SMB and Solutions product marketing teams, shaping both sales and product-led go-to-market strategies and driving product adoption. Earlier in my career, I worked at LinkedIn as the PMM growth lead for Online Jobs, helping it scale to become LinkedIn’s fastest-growing self-serve product line. Expertise includes: Go-to-market strategy and execution (PLG and sales-assisted), messaging and positioning, user and market research, sales enablement, competitive analysis, campaign strategy, content development, project management and process creation, customer marketing, and SMB.
Listed skills include Analytics, Social Media, Salesforce.Com, Powerpoint, and 22 others.
Current workplace
Justine Carroll's current company
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11 roles · 17 years
Justine Carroll work experience
A career timeline built from the work history available for this profile.
Group Manager, Product Marketing
Apr 2022 - Mar 2024
Senior Product Marketing Manager, Growth Segments
Product marketing lead for LinkedIn Jobs growth initiatives. I partnered with product and acquisition marketing to develop and drive the LinkedIn Jobs growth strategy, focusing on the SMB segment.
Nov 2019 - Apr 2022
Senior Customer Marketing Manager, Product Launches
Sep 2019 - Nov 2019
Customer Marketing Manager, Product Launches
Led the Quarterly Product Release program -- the biggest customer marketing program for LinkedIn's largest business unit. Drove customer awareness of and engagement with LinkedIn Talent Solutions' newest product updates. Responsibilities included developing and executing program and campaign strategy, and managing a team of associates.
Mar 2018 - Sep 2019
Product Marketing Lead (Y Combinator W'18)
I worked directly with our CEO to develop product positioning and messaging, perform competitive analysis, and ensure we continued to drive towards the best product/market fit possible.
Jul 2017 - Mar 2018
Product Marketing, Adobe Experience Manger
- Developed 2017 messaging framework and marketing plan for the Livefyre business unit, including demand generation, customer success, and sales-enablement initiatives.- Created and executed the content strategy for Livefyre’s presence on Adobe.com- Created and maintained all sales collateral, including customer pitch decks, call scripts, datasheets, competitive battlecards, thought leadership content, and website product messaging.
May 2016 - Apr 2017
Product Marketing Manager
-Defined and executed go-to-market strategy for new product launches, including positioning, enablement, external communications, audience segmentation, and competitive analysis.- Increased product adoption by creating a customer-facing content library dedicated solely to best practices and product tutorials.- Conducted market research and win/loss interviews to drive future product direction and identify new market opportunities.
2014 - May 2016
Technical Account Manager
- Managed complex technical customer integrations under tight timelines, working cross-functionally with both customer and Livefyre product and engineering teams. - Served as strategic consultant to customers, providing quarterly business reviews and value-focused product overviews and demos. - Created and implemented a Subject Matter Expert (SME) program for the account management team.
2013 - 2014
~1 yr
Associate Account Manager
Mediaplex
- Grew revenue on existing accounts by up-selling new products/features; generated Mediaplex’s largest single quarter up-sell across the entire account management team in 2012. - Served as strategic liaison and primary point of contact (globally) for Mediaplex’s largest/highest revenue client.- Acted as first point of contact for all technical and non-technical support and project requests; project management lead across all cross-functional teams.
Jan 2012 - Oct 2013
Consultant
- Managed strategic relationships with client accounts that represent over $3.5 million dollars in annual subscription value.- Provided creative solutions through expert consultation by building custom models, screens, and automation routes.- Developed and maintained innovative methods to streamline nearly every aspect of the investment process from idea generation to performance attribution.
2010 - 2011
~1 yr
1 education record
Justine Carroll education
-
University Of California, Davis
FAQ
Frequently asked questions about Justine Carroll
Quick answers generated from the profile data available on this page.
What company does Justine Carroll work for?
Justine Carroll works for Zendesk.
What is Justine Carroll's role at Zendesk?
Justine Carroll is listed as Product Marketing Leader at Zendesk at Zendesk.
What is Justine Carroll's email address?
AeroLeads has found 1 work email signal at @zendesk.com for Justine Carroll at Zendesk.
Where is Justine Carroll based?
Justine Carroll is based in San Francisco, California, United States while working with Zendesk.
What companies has Justine Carroll worked for?
Justine Carroll has worked for Zendesk, Linkedin, Evolve Global, Inc., Adobe, and Livefyre (Acquired By Adobe).
How can I contact Justine Carroll?
You can use AeroLeads to view verified contact signals for Justine Carroll at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Justine Carroll attend?
Justine Carroll holds Bs, Managerial Economics, Minor In English Literature from University Of California, Davis.
What skills is Justine Carroll known for?
Justine Carroll is listed with skills including Analytics, Social Media, Salesforce.Com, Powerpoint, Lead Generation, Management, Online Marketing, and Account Management.
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