Devlin Filmalter Email & Phone Number

Cape Town, Western Cape, South Africa

Driving projects that require agility in the Office of the CEO. Currently pioneering Community Engagement in the aspirational communities TooMuchWifi has made commitments to.

Cape Town, Western Cape, South Africa

Passionate about connecting the unconnected, I joined TooMuchWifi in 2021 and have enjoyed the pace, sincerity and culture of this awesome startup.Representing the CEO, I am given the freedom to explore creative ways of integrating the Organisation’s mission and culture into the fibre of our business. Safeguarded by the alignment of our core values and an a deep sense of accountability, we are now growing this business at an exceptional pace.

Cape Town, Western Cape, South Africa

Brought on board to assist Platandia with projects to restructure the company; due to the global Covid19 pandemic.Projects:African Luxury Brands Pop-Up Shop - V&A Waterfront• Set up, styling and sales• Product photography for newsletters and online auction.Platandia Jewellery Store Design (V&A waterfront- opened Sep 2020)• Assisted and advised on the design concept, store layout and customer journey.Charmring • Creative… Show more Brought on board to assist Platandia with projects to restructure the company; due to the global Covid19 pandemic.Projects:African Luxury Brands Pop-Up Shop - V&A Waterfront• Set up, styling and sales• Product photography for newsletters and online auction.Platandia Jewellery Store Design (V&A waterfront- opened Sep 2020)• Assisted and advised on the design concept, store layout and customer journey.Charmring • Creative direction for new product launch Show less

Cape Town Area, South Africa

Managed a state-the-art diamond polishing facility, specialising in higher value and speculative diamonds. This was a complex role, in fast paced environment, that required exceptional time management, determination and discipline to achieve results.Duties included:• Production management• Business development• VIP Sales• Daily operations• HR Management • Skills development• Stock control• Safety & Security Achievements:• Grew factory… Show more Managed a state-the-art diamond polishing facility, specialising in higher value and speculative diamonds. This was a complex role, in fast paced environment, that required exceptional time management, determination and discipline to achieve results.Duties included:• Production management• Business development• VIP Sales• Daily operations• HR Management • Skills development• Stock control• Safety & Security Achievements:• Grew factory by 100% through a recruitment process that was focused on improving the diversity of our staff component. • Instilled a culture of mindfulness, wellness and learning in the workplace, • Increased factory production by 180% on average and around 220% at its peak.• Increased the average yield by 10%.• Developed, rolled out and lead a curated, diamond factory tour experience.In addition to my responsibilities as factory manager, I was also the Head Diamantaire of the facility.Duties included:• Rough diamond assessment • Diamond planning using Sarine Advisor & Sarine Instructor.• Production risk avoidance• Quality control• Diamond grading Show less

Cape Town Area, South Africa

Senior sales consultant for South Africa’s premier jewellery brand. Consistently met and exceeded sales targets at the flagship store in Cape Town. My product knowledge, impressive customer service and work ethic, were huge contributors to my success at Browns.Leveraging CRM systems, product knowledge, and KPI’s to drive sales, I enjoyed working for a company that was highly systems driven, compensated well, and I was inspired by the customer journey the brand had mastered… Show more Senior sales consultant for South Africa’s premier jewellery brand. Consistently met and exceeded sales targets at the flagship store in Cape Town. My product knowledge, impressive customer service and work ethic, were huge contributors to my success at Browns.Leveraging CRM systems, product knowledge, and KPI’s to drive sales, I enjoyed working for a company that was highly systems driven, compensated well, and I was inspired by the customer journey the brand had mastered. Duties included:• Customer success management• After-sales support• Stock control• Staff trainingAchievements:• Achieved triple sales target for 9 consecutive months• Appointed Temporary Store Manager Show less

Cape Town, Western Cape, South Africa

Achieved outstanding sales results in this environment (High-Net-Worth Individuals) and developed skills as a formidable salesperson. Effectively translated the needs of the customer to the design team; ensuring high levels of customer success.Duties included:• Customer success management• External stakeholder management• Store and display styling• Staff training ( POS & Salesforce)• Stock Control

Cape Town, Western Cape, South Africa

Rolled out of new stores, special projects and partnerships. Was afforded a more holistic view on the business and explored new avenues of opportunity, both internally and externally. Duties included: • Project Management • External stakeholder management • Business development • Financial administration • Planning & Buying Achievements: Given the lead on a consulting role in a partnership with Tanzanite One Mining and The Tanzanite Foundation. Involved in… Show more Rolled out of new stores, special projects and partnerships. Was afforded a more holistic view on the business and explored new avenues of opportunity, both internally and externally. Duties included: • Project Management • External stakeholder management • Business development • Financial administration • Planning & Buying Achievements: Given the lead on a consulting role in a partnership with Tanzanite One Mining and The Tanzanite Foundation. Involved in marketing, social impact projects, customer journey and sales training. The crown jewel of this experience was the development of an interactive and educational concept store. This concept was rolled out in numerous locations in Tanzania Show less

Cape Town, Western Cape, South Africa

Efficiently managed daily operations of jewellery workshop and design studio, Tasked with marketing the studio to tour operators and luxury hotels. First point of contact for clients, Introduced clients and stakeholders to the company. Assisted with sales.Duties included: • Daily operations • Production management • Stock control • Client services • General administration

Cape Town, Western Cape, South Africa

Responsible for the wholesale sales of polished diamonds to South African diamond dealers in all major centers in South Africa. Entrusted to personally carry high values of stock, with absolute discretion and caution. Achieved sales targets, maintained existing accounts and secured new business.Duties included:• Account & relationship management• Securing new business• Stock control

Cape Town, Western Cape, South Africa

Developed a sound understanding of the techniques and risks involved in the planning, cutting and polishing of diamonds. Was the intermediary between all departments in the factory. Duties included:• Quality control and assurance• Process management• Accountability. • Training the QC department. • Practical software testing (UI recommendations to developers)

Kimberley, Northern Cape, South Africa

Monitored and tracked factory operative's accuracy of work and performance. Using the newly adopted technology; tasked with comparing the results with traditional methods, as well as developing systems to accommodate the new technology.

Kimberley, Northern Cape, South Africa

Personal assistant to Leo Kuropatwa.Assisted Master Diamantare at tenders, managed the logistics of shipping diamonds internationally, the daily operations of the Kimberley office and organised all travel arrangements.