Todd Justad
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Todd Justad Email & Phone Number

Seasoned Telecom Engineer/Technical Manager/Solutions Expert with a rich extensive history in the telecommunications sector with global corporations. at Disruptive Innovations
Location: Port Orange, Florida, United States 5 work roles 1 school
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Seasoned Telecom Engineer/Technical Manager/Solutions Expert with a rich extensive history in the telecommunications sector with global corporations.
Location
Port Orange, Florida, United States
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Todd Justad is listed as Seasoned Telecom Engineer/Technical Manager/Solutions Expert with a rich extensive history in the telecommunications sector with global corporations. at Disruptive Innovations, a company with 5 employees, based in Port Orange, Florida, United States. AeroLeads shows a matched LinkedIn profile for Todd Justad.

Todd Justad previously worked as Senior Telecommunications Specialist at Disruptive Innovations and Senior Telecom Engineer at Cloud Software Group. Todd Justad holds Electronic Engineering, Electrical And Electronics Engineering from Portland Community College.

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Disruptive Innovations

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About Todd Justad

I excel as a leader in crafting, executing, and optimizing intricate telecom systems to ensure seamless communication networks. My expertise encompasses a spectrum of technologies, ranging from traditional telephony to VoIP, contact center, and emerging technologies.Throughout my career, I've successfully managed end-to-end project lifecycles, from conceptualization and design to deployment and ongoing maintenance. I have earned recognition for my proficiency in efficiently troubleshooting and resolving complex network issues, significantly enhancing overall system reliability.With a profound understanding of industry trends and standards, I actively contribute to the strategic planning and evolution of telecom infrastructure. As a leader, I have demonstrated the ability to mentor teams

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Disruptive Innovations
Disruptive Innovations
Seasoned Telecom Engineer/Technical Manager/Solutions Expert with a rich extensive history in the telecommunications sector with global corporations.
manhattan, new york, united states
Employees
5
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5 roles

Todd Justad work experience

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Senior Telecommunications Specialist

Current

New York, New York, United States

Currently I carry the Telecom Solution Architect role at Disruptive Innovations. I assist customers in utilizing their company IT platforms, providing technical support in their operations, collaborating with vendor management and lead engineering teams in upgrades and new technologies. Come see us at www.disruptiveinnovations.net

Apr 2024 - Present

Senior Telecom Engineer

Ft Lauderdale FL

  • Managed tier-3 ticket queue for our Voice team of 5 engineers. Responsible for global contact center 2500 agents and contact center management. Acted as key business contact for escalated issues; reviewed and delegated.
  • Actively participated in project team transitioning Genesys on-prem contact center to cloud-based solution.
  • Coordinated and downsized voice accounts associated with terminating business sites.
  • Daily telecommunication health checks and VOIP monitoring to ensure stability.
  • Conducted regular meetings with various Voice carriers to discuss ongoing account operations.
  • Collaborated with Accounts Payable team to review data and voice invoices from technical perspective, ensuring accuracy and alignment with life cycle management.
Oct 2022 - Dec 2023

Operations Architect And Design Specialist

Ft Lauderdale

  • Provided support to 54 global sites, 14,000 end-users with focus on voice operations. Managed tier-3 ticket queue for Voice team, covering global contact center and enterprise voice operations with 2500 agents. Oversaw.
  • Project Managed 34 mergers and acquisitions (M&A) from a telecom perspective.
  • Created best practice documents for tier1 and 2 and provided support for remote contact center agents during pandemicProvided support to 39 global sites, with strong emphasis on voice operations. Acted as primary.
Apr 2001 - Oct 2022

Operations Architect And Design Specialist

Ft Lauderdale Fl

Engineered and managed implementations for a vast global project that involved changing the entire communications network for Citibank. Led over 200 successful site implementations meeting project expectations for the Latin American. Did this so well I was moved to complete EMEA and APAC regions.

Aug 1999 - Apr 2001

Telecommunications Engineer

Ft Lauderdale Fl

Support Latin America headquarters telecommunications both voice and WAN. PBX, multiplexers and encryption.

Jun 1995 - Aug 1999
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Todd Justad education

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What company does Todd Justad work for?

Todd Justad works for Disruptive Innovations.

What is Todd Justad's role at Disruptive Innovations?

Todd Justad is listed as Seasoned Telecom Engineer/Technical Manager/Solutions Expert with a rich extensive history in the telecommunications sector with global corporations. at Disruptive Innovations.

Where is Todd Justad based?

Todd Justad is based in Port Orange, Florida, United States while working with Disruptive Innovations.

What companies has Todd Justad worked for?

Todd Justad has worked for Disruptive Innovations, Cloud Software Group, Citrix, At&T, and Citi.

Who are Todd Justad's colleagues at Disruptive Innovations?

Todd Justad's colleagues at Disruptive Innovations include Todd Justad, Julio Taveras, Mba, and Ed Fennell.

How can I contact Todd Justad?

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What schools did Todd Justad attend?

Todd Justad holds Electronic Engineering, Electrical And Electronics Engineering from Portland Community College.

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