Leading a technology skills training initiative for high schoolers, teaching technology classes and supporting K-12 teachers with EdTech integration in the classroom.

Developing and deploying an offline learning device that is used in schools to give them access to digital educational resources without requiring access to the internet. Leading a team of EdTech integration officers working in nine countries, in Africa and Latin America, to help low cost independent schools to implement and improve upon their use of educational technology, to enhance student learning and to increase employable skills.

Managing IT support team and developing a service ticketing system to organize our support processes. Providing technology infrastructure oversight for the organization and documenting workflows. Project management for technology deployments. Leading a team of EdTech professionals that consult and train low-fee independent private schools around the world to integrate technology with learning.

Cultivated IT consulting relationships with SMB clients, equipping business owners and key decision makers to understand and choose technology solutions. Managed projects to upgrade IT infrastructure and conducting quarterly business reviews to plan for future needs. Revamped the company’s approach to presenting its business model to prospects and converted new clients. Recommended and contributed to changes to the company’s project management approach, leading to record setting profits the following year. Built new workflows to improve effectiveness and helped guide team-wide adaption to improve collaboration. Helped envision and restructure the team to better utilize strengths and increase profits.

Designed and implemented a new hybrid online program for the Bethel San Diego campus. Sold the program to prospects, supported students, gathered feedback and worked with faculty to improve the program. Consulted with professors on instructional design for online learners. Created and taught courses both online and in the classroom.

Developed a sales follow-up approach that unified efforts, increased sales consistency and revenue and taught it to market-wide business teams. Mentored new business team members, teaching workflows and best practices. Built relationships with top accounts to develop sales pipeline. Converted businesses from occasional to regular purchasers who knew the business sales team by name.

Presenting in-house and on-location technology workshops for businesses. Training end users at all levels of technical understanding to utilize Apple products. Coordinating internal programs to increase employee knowledge of product offerings.

Promoted a breakthrough audio/video product through the web, social media, strategic planning, multimedia design and sales presentations. Managing the company website on Wordpress. Represented the product at InfoComm and to prospective business partners.

Strategic digital marketing consulting for small business clients. Providing photography, graphic design, videography and web development services. Finding clientele, hiring and outsourcing to freelancers, and managing business operations.