Onboarding- Company-wide coordination of onboarding training materials- Execute weekly cycle of onboarding for 100+ yearly new hires- Restructured Business Insurance Lines Onboarding and assist with upkeep- Conduct initial training on the Business' proprietary CRM systemSubject Matter Expert Development- Develop and maintain a database of subject matter experts for miscellaneous programs- Coordinate training and shadowing sessions with SMEs when requested- Evaluate efficacy of subject matter experts and troubleshoot when neededTraining Material Creation- Generate job aids, procedural documents, articles, manuals and videos- Maintain Workday Learning Management SystemTechnology Release Documentation- Maintain detailed records of all CRM system changes- Quarterly create End User documents to communicate updates- Coordinate systems training for technology changesProfessional Development Facilitation- Maintain Franklin Covey facilitator status through continuing education and facilitation- Guided 22 mid level supervisors through Leadership and Change Management Training- Topics include: change management, leadership development, time management, sales- Measure training program success and help develop performance metrics

Onboarding- Company-wide coordination of onboarding training materials- Execute weekly cycle of onboarding for 100+ yearly new hires- Restructured Business Insurance Lines Onboarding and assist with upkeep- Conduct initial training on the Business' proprietary CRM systemSubject Matter Expert Development- Develop and maintain a database of subject matter experts for miscellaneous programs- Coordinate training and shadowing sessions with SMEs when requested- Evaluate efficacy of subject matter experts and troubleshoot when neededTraining Material Creation- Generate job aids, procedural documents, articles, manuals and videos- Maintain Workday Learning Management SystemTechnology Release Documentation- Maintain detailed records of all CRM system changes- Quarterly create End User documents to communicate updates- Coordinate systems training for technology changesProfessional Development Facilitation- Maintain Franklin Covey facilitator status through continuing education and facilitation- Guided 22 mid level supervisors through Leadership and Change Management Training- Topics include: change management, leadership development, time management, sales- Measure training program success and help develop performance metrics

Educational Programming- Certified facilitations, educational programming, continuing education workshopsPodcast management- Social media marketing, video creation and editing, coordination of talent and guests, ad developmentVirtual Assisting- Calendar and inbox management, productivity and efficiency consultation, social media coordination, website development and management

Coordinated group travel to Starved Rock LodgeFormulated a revenue-based budget demonstrating departmental growthLed staff of 10 to ensure department goals are metEstablished community partnerships with local stakeholders

Managed a team of 30 seasonal staff membersCoordinated Woodhaven’s social media presenceDirected a property-wide brainstorming program to gain stakeholder inputMaintained a balanced budget and reported needs to the Association Board

Facilitated Outdoor Education Programs for 4-8th Grade Elementary StudentsMaintained an Assigned Project AreaCoordinated with Other Staff to Provide an Exemplary Education Experience

Recruited local St Thomas and St John children for a science-based summer camp at a research station. Developed a bookkeeping system for summer camp records. Created educational and fun programs for summer camp participants.