Justin Farmer Email & Phone Number

Orem, Utah

Draper, UT

• Build and maintain client relationships with 25 auto dealerships across most major automotive brands in the Metro Detroit Area with annual revenue of $1.8 million
• Compile and present monthly strategic reports for management and implement processes to increase utilization and efficiency of a CRM tool and capitalize on growth opportunities
• Lead teams of 2-5 Strategic Trainers in the design and implementation of DealerSocket’s proprietary web-based CRM system, while providing initial training on CRM functionality to groups of 10-60 end users
• Offer ongoing consulting to existing client base by providing industry best practices, sales and marketing techniques, and establishing accountability metrics. Maintained 95% customer retention throughout my time with.

SLC, UT

• Analyzed specific processes within Accounts Payable and used Microsoft Excel and SAP software to collect and interpret data which improved the overall efficiency of processes and procedures of the AP department
• Strengthened relationships with high priority vendors through proper communication channels, increasing trust in Dyno Nobel and eliminating reoccurring problems
• Oversee the printing and distribution of over 400 invoices daily and help ensure proper and timely processing for all invoices
• Responsible for resolving issues with past due and missing invoices ensuring that they are sent to the proper Accounts Payable processor for immediate action
• Accomplished last minute projects as needed, such as documenting and creating official documents of the processes and procedures of the Payroll Department

SLC, UT And Idaho Falls, Idaho

• Delivered high level of critical customer service daily, working with customers to resolve service issues and help prevent potential problems
• Required strict attention to details and constant problem solving, where I was known to always be willing to help out fellow couriers when needed
• Demonstrated dependability and hard work ethic, making myself always available to the needs of the manager during times of high volumes of freight
• Executed new skills learned in a fast paced environment and took on greater responsibilities without being asked exceeding manager’s expectations and annual goals

Rexburg, Idaho

• Co-founded an on-campus business that made $4000 dollars in sales at the end of four months, creating and delivering care packages to students bought by friends, parents and faculty members
• Gathered and analyzed data using Excel to help improve overall effectiveness and profitability of company
• Assisted with the company’s market research, pricing, product marketing, product innovation, advertising and public relations
• Worked within the company’s marketing, sales and finance teams in producing a profitable business

Rexburg, Idaho

• Played a crucial role in helping the Rexburg Chamber raise its social media awareness through Facebook, Twitter and other forms of social media
• Helped organize and conduct a successful 10 week summer concert series that consisted of numerous sponsors and high attendance for the chamber called Concerts in Smith Park

Manila, Philippines

• Demonstrated dependability and hard work ethic while volunteering 10 hours daily for two years in the Philippines
• Analyzed team statistics to help determine topics to present in weekly training meetings that I conducted and presented in order to assist in achieving team goals
• Immersed myself in the culture and learned fluent Tagalog (Filipino) and learned to successfully interact and create lasting relationships with the Filipino people

Business Management, Finance

Bachelor Of Science (B.S.), Finance And Financial Management Services

As, General Studies