Justice Rivera Email & Phone Number

Broward County, Florida, United States

•Transformed customer experience enhancing the shopping journey for an average of 30 clients daily, by providing detailed knowledge of shoe benefits and features, leveraging in-depth product expertise, and excellent communication skills.•Amplified store sales driving a significant increase in revenue, by effectively promoting shoe discounts and special promotions, utilizing persuasive sales techniques and a deep understanding of customer needs.•Streamlined store organization… Show more •Transformed customer experience enhancing the shopping journey for an average of 30 clients daily, by providing detailed knowledge of shoe benefits and features, leveraging in-depth product expertise, and excellent communication skills.•Amplified store sales driving a significant increase in revenue, by effectively promoting shoe discounts and special promotions, utilizing persuasive sales techniques and a deep understanding of customer needs.•Streamlined store organization, maintaining order and efficiency by organizing over 50 pairs of shoes daily through meticulous attention to detail and systematic inventory management.•Led sales team mentoring a group of 3 sales associates, by fostering a collaborative environment and providing ongoing training and support to enhance team performance. Show less

Broward County, Florida, United States

•Optimized inventory management ensuring the accurate stocking of over 500 products daily by utilizing compactors, pallet jacks, and balers to maintain a well-organized and efficient storage system.•Elevated customer satisfaction providing premier service to over 100 clients weekly, by effectively answering questions and addressing concerns with a deep understanding of product categories and store layout.•Streamlined team training processes, successfully training a team of 15… Show more •Optimized inventory management ensuring the accurate stocking of over 500 products daily by utilizing compactors, pallet jacks, and balers to maintain a well-organized and efficient storage system.•Elevated customer satisfaction providing premier service to over 100 clients weekly, by effectively answering questions and addressing concerns with a deep understanding of product categories and store layout.•Streamlined team training processes, successfully training a team of 15 replenishment specialists, by developing comprehensive training materials and hands-on coaching sessions to enhance team performance and efficiency.•Enhanced operational efficiency achieving superior order and organization of inventory, by implementing systematic categorization and inventory control techniques, ensuring quick and accurate product retrieval. Show less