Program Manager
- Cross-functional Leadership: Collaborated with marketing, operations, product, and technical teams to identify challenges, develop solutions, and drive actionable strategies.- Led cross-department meetings, offering recommendations and spearheading projects to meet business goals.- Cost Optimization: Initiated and led a system migration project that reduced registration and authentication service costs by 90% over five years, addressing a projected tenfold increase in costs.- E-commerce Platform Development: Directed the development and implementation of e-commerce services on the company’s VR platform. Managed external Magento developers and internal teams to launch a platform that allowed users to purchase games and videos. Successfully launched the system within 18 months, enabling content uploads and direct user purchases.- Third-party Service Management: Managed relationships and integrations with key third-party service providers, ensuring competitive pricing and ongoing technical support. Oversaw services such as authentication, 3D development engines, multiplayer gaming engines, and AWS cloud services.- China Market Support: Led efforts to ensure product compliance with Chinese regulations and supported marketing initiatives in the region. Directed the company’s app launch in China, ensuring smooth execution and cost control within forecasted limits.