As a product manager, my role involves understanding customer needs, defining product strategies, and collaborating with cross-functional teams to bring products to market. I focus on creating valuable and user-friendly solutions that address market needs and drive business growth. I play a direct role in digitizing the mortgage process, establishing data standards and automated workflow.

Business Analyst Manager Duties:-Hire competent and skilled Business Analysts-Provide appropriate training and tools for Business Analysts-Provide challenging yet realistic task assignments for Business Analysts-Communicate objectives, work standards, and expectations to department members and direct reports-Establish and communicate performance standards and measurements-Provide constructive performance feedback and periodic written evaluations-Act as coach and mentor to employees-Respond to team member concerns and issuesLead Analyst Duties (as needed):-Elicit business need of clients-Actively lead solve sessions to solve business problems for clients-Generate requirements and acceptance criteria -Work with project management to mitigate project risks-Collaborate with development on design for new enhancements-Collaborate with quality assurance for testing scenarios and strategy-Leverage technical knowledge to resolve system issues -Train others on systems and processes-Communicate objectives to team members across disciplines (Dev, QA, etc)-Play the role of lead analyst on multiple projects-Visit clients to build relationships and solve business problems-Demo new functionality at the end of every sprint

Some of my daily responsibilities:-Collaborating with Developers and QA Analysts on multiple teams in conjunction with Project Managers to develop software in an Agile environment utilizing Scrum methodology-Working with Quality Assurance to perform Functional, Usability, Regression, Performance, and End-to-End tests-Eliciting information from various stakeholders including Product Management, Account Managers, and external clients to identify business needs and formulate viable solutions-Balancing responsibilities on multiple projects and teams, each with multiple initiatives (both internal and external) and multiple client bases, with no supervision-Providing client support through data analysis, troubleshooting, problem solving, and ad hoc reporting performing complex T-SQL queries-Facilitating discussion and serving as liaison between technical team members, end users, and Product Owners

Performed various tasks as intern: testing of software, troubleshooting, and documentation.