Justin Thomas Email & Phone Number

Velsen, North Holland, Netherlands

Ensuring projects go as [planned from a logistics perspective,

Amsterdam, North Holland, Netherlands

Technical Logistics, and Admin.

Ijmuiden, North Holland, Netherlands

supplying trawler ships with needed equipment

Zaanstad Area, Netherlands

making boullion for various customers

Abinger, Dorking Surrey

The Richard Onslow in Cranleigh, Surrey,

Working for FosseManor Hotel in Gloucestershire providing service to guests staying in the Hotel and in the kitchen as a porter where I recently achieved certification for COSHH(Control of Substances Hazardous to Health).

November 2004 I started working at IBM Park in Sandton as a Helpdesk Agent from international customers.I was moved over towards after-hour support for various national customers providing both hard and Software support on a mainframe software product's then moved on to become a level 1.4 desktop and laptop support Agent for a Dutch architectural company,Providing support on theyre applications and theyre Hardware to a certain aspect.*** South-AfricaI Started working at the IBM Park in Sandton on 15 November 2004 as a support agent for international companies in Europe, After three months I was offered a position as an Operator for local accounts and systems monitoring servers and raising incidents when needed and getting support out to the relevant site, After being noticed as one of two best agents on the accounts I was asked to start training new staff members and was also asked for advice on the relevant accounts, I have since been working on a nightshift only support desk and have been enjoying every moment of it. After working 1year and 8 months on a after-hour based support desk I moved over to an office-hour support desk at level 1.4 desktop and laptop support and also on Microsoft office software products,Courses and Training:I have enjoyed the following courses. Microsoft Excel IntermediateExcel 2003 FundamentalsCommon features XP Getting Started with XP Backup & Security Settings in XPManaging Files n Folders in XPXP FundamentalsMVS/ESA Operations

cleaning offices and latrines at a institute for mentally challenged people, It was hard but I was learned to work with people and develop people skills.This job I had at age 15