Justin Amler Email and Phone Number

I work in a Wintel Infrastructure Support environment, responsible for management and maintenance of core server infrstructure. This includes AV solutions, backups, security patching, Active Directory, virtual servers and more.

•Level 1,2 and 3 support for all company computer issue•Maintained Windows 2003 Active Directory environment•Supported Exchange 2003•Tested and evaluated software for implementation into company environment•Ran various projects, including building, configuring, testing and maintenance of terminal server•Coordinated with external vendors on telecommunication issues and supported software, such as Great Plains•Maintained proxy filtering software called Websense•Installed and configured Symantec Antivirus Security•Maintained file security access for users•Supported both locally and remotely users across the Asian region, including Melbourne, Shanghai and Tokyo•Maintained and set up Blackberry communication units•Documentation of IT processes•Training / induction sessions with new users