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Justin Apsley is listed as Support the customer journey and measure success through the customer experience! at Innovative Consulting Group, Inc., a company with 11 employees, based in Lenoir City, Tennessee, United States. AeroLeads shows a work email signal at citrix.com and a matched LinkedIn profile for Justin Apsley.
Justin Apsley previously worked as Director of IT-Operations at Innovative Consulting Group, Inc. and Customer Success Manager at Workspot, Inc. Justin Apsley holds Associate Of Arts - Aa, General Education Studies from Mira Costa College.
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AeroLeads found 1 current-domain work email signal for Justin Apsley. Compare company email patterns before reaching out.
I am a professional with 20+ years of experience in customer-facing roles. I have served as an IT professional as both an individual contributor and as a manager. From Customer Success Manager, to Account Manager, to Delivery Manager, to People Manager, to Project Manager, to Technical Consultant, to Technical Trainer, to Company Owner, to Help Desktop Manager, to Commercial Content Developer and more. My technical experience gives me an edge in understanding customer environments and gaining trust with their complex situations. My technical training experience gives me know-how in presenting content (both self-created and other) towards audiences large and small, including but not limited to Stakeholders and Admins. My consulting experience gives me an edge in uncovering customer environment details, design dreams and a real approach to fulfillment. My leadership experience gives me clarity into mentoring and fostering trust across teams collaboratively in relation to the support and fulfillment of internal and customer projects. My management experience gives me corporate value measurement matrices, employee roadmap growth, wisdom in interviewing, hiring, terminating and promoting. My customer success experience gives me maturity to grow customer perception of value and actual satisfaction of services rendered.I am a highly motivated, energetic and attention to detail project manager, focused on company evangelism opportunities with each customer interaction. A strong partner to the company and a strong advocate to the customer. I am an effective communicator with an expansive international business background. I have extensive experience in strategic brand initiatives, regulatory adherence, project design and execution, and team development. I am a top performer, continually exceeding expectations by building strong relationships and working well with others at all levels of the organization.I am a self-driven, resourceful and creative problem solver. I excel in business process optimization, documentation, customer engagement and content development. A cross-team collaborative driven team please to use camaraderie to drive results.Altogether I use my technical, personable and leadership qualities to foster a trust-based relationship with customers, to join them on their journey, and to provide assistance, direction and help where needed; to expand, maximize value and increase perception of services rendered.I am a former business owner looking to pour passionate effort into a new opportunity.
Listed skills include Project Management, Management, Data Center, Active Directory, and 12 others.
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A career timeline built from the work history available for this profile.
Knoxville, Tennessee, United States
Leads and directs the overall operations of the organization. Collaborates with the Executive team in the development of performance goals and operational plans. Designs policies, analyzes performed operational processes, and develops strategy to effectively lead the Professional Services and Managed Services technicians, consultants and support center.
Tennessee, United States
Customer-facing role on the Customer Success Team. Responsible for managing day-to-day operational strategic business relationships for assigned Cloud Enterprise customer portfolios. Built strong relationships cross-teams in sales, partners, product engineering, and support to cultivate customer projects.➤ Fostered trust with 20+ Cloud Enterprise customers.
Tennessee, United States
Customer-facing role on the Managed Services team. Responsible for interfacing with Enterprise Customers to provide and coordinate levels of service dependent upon specific contractual agreements. Served as trusted point of contact for customers and coordinated experts as needed to meet key outcomes.➤ Fostered trust with Enterprise customers resulting in.
California, United States
Mixed role, customer facing and company internal facing on the Professional Services team. Responsible to engage customer projects and fulfill the design phase of the SOW. Additionally responsible to train, coach, mentor and motivate all direct report Enterprise consultants to facilitate operational strategies.➤ Performed direct consulting projects with.
California, United States
Mixed role, customer-facing and company internal facing on the Professional Services team. Responsible to engage customer projects and fulfill the design and deployment phases in the SOW. Additionally responsible for leading the Education Content development team for all courses, certifications and eLearning videos for the Citrix commercial training.
California, United States
Mixed role, customer facing and company internal facing on the Professional Services team. Responsible for engaging customer projects and fulfilling the design of the SOW. Responsible to deliver Beta-Releases of courses, to customers and partners. Additionally responsible for leading the Education Content development team for the Virtualization product.
Oceanside, California, United States
Mixed role, customer facing and company internal facing. Responsible for delivering Technical Training in fulfillment of Citrix commercial training partnerships. Responsible for engaging customer projects and fulfilling the SOW. Additionally responsible for Co-Operating the business, through continuous recruitment, interviews, hiring, and training.
Oceanside, California, United States
Mixed role, customer facing and company internal facing. Responsible for managing all customer accounts, across industries including non-profit schools, churches, YMCAs, FannieMae, and other commercial customers. Served as a single point of contact for all technical support and design needs. Managed accounts receivable. Pre-Sales and Post-sales customer.
Other employees you can reach at innovative-cg.com. View company contacts for 11 employees →
Jacob Baird
Colleague at Innovative Consulting Group, Inc.
Clinton, Tennessee, United States, United States
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Ashley Smith
Colleague at Innovative Consulting Group, Inc.
Knoxville, Tennessee, United States, United States
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Paula Deluca, Msm, Cpim
Colleague at Innovative Consulting Group, Inc.
Apollo Beach, Florida, United States, United States
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Ariana Rector
Colleague at Innovative Consulting Group, Inc.
Knoxville Metropolitan Area, United States
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Andrew Biddle
Colleague at Innovative Consulting Group, Inc.
Dayton, Tennessee, United States, United States
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Raquel Tapia Catuar
Colleague at Innovative Consulting Group, Inc.
Mexico, Mexico
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Quick answers generated from the profile data available on this page.
Justin Apsley works for Innovative Consulting Group, Inc..
Justin Apsley is listed as Support the customer journey and measure success through the customer experience! at Innovative Consulting Group, Inc..
AeroLeads has found 1 work email signal at @citrix.com for Justin Apsley at Innovative Consulting Group, Inc..
Justin Apsley is based in Lenoir City, Tennessee, United States while working with Innovative Consulting Group, Inc..
Justin Apsley has worked for Innovative Consulting Group, Inc., Workspot, Inc, Citrix, A-Ttac, Apsley Technical Training & Consulting Inc, and Akl Solutions.
Justin Apsley's colleagues at Innovative Consulting Group, Inc. include Jacob Baird, Ashley Smith, Paula Deluca, Msm, Cpim, Ariana Rector, and Andrew Biddle.
You can use AeroLeads to view verified contact signals for Justin Apsley at Innovative Consulting Group, Inc., including work email, phone, and LinkedIn data when available.
Justin Apsley holds Associate Of Arts - Aa, General Education Studies from Mira Costa College.
Justin Apsley is listed with skills including Project Management, Management, Data Center, Active Directory, Servers, Microsoft Certified Professional, Master Citrix Certified Instructor, and Team Management.
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