Provided troubleshooting and programming of Cisco switches and routers for rollout projects. Using port mapping tools, IP pinging, EMS fault management software, and Walgreens’ NIS web system, I investigated network issues and corrected them via Telnet and Putty by changing Cisco IOS information and fixing VLAN and port problems. Highly regarded, I was one of two techs (out of 16) kept on staff for a project extension.Cisco Router and Switch ProgrammingTroubleshooting issues with VLAN and Port configuration to get devices on the networkAnalyzed Cisco IOS setup to determine IP port forwarding problems between Walgreens’ Frame-relay and Hughes Satellite Systems. Using scripts and hard coding, programmed switches for distributionWorked with on-site techs to switch devices from old hub-based configurations to newer MPLS-enabled switches, requiring massive Port, IP, speed, duplex, and VLAN changesUsed EMS fault management software, Port mapping tools, and Remedy systems.