Responsible for overseeing the activities of key guest contact departments including hotel rooms operations and food and beverage, while maximizing profitability as well as guest and team member satisfaction.

-Assist in developing and implementing plans and goals for all operations departments to include: Front Office and Guest Services, Food and Beverage and multiple Restaurant Operations, Housekeeping, Banquets and Convention Services-Work with the director to coordinate and supervise daily operations-Ensure compliance with regulations and internal policies-Monitor attainment of objectives-Undertake staffing responsibilities (hiring, training, evaluating etc.)Assist in… Show more -Assist in developing and implementing plans and goals for all operations departments to include: Front Office and Guest Services, Food and Beverage and multiple Restaurant Operations, Housekeeping, Banquets and Convention Services-Work with the director to coordinate and supervise daily operations-Ensure compliance with regulations and internal policies-Monitor attainment of objectives-Undertake staffing responsibilities (hiring, training, evaluating etc.)Assist in budgeting and monitoring expenses-Maintain scheduling of events and represent the company when needed-Create reports and submit them to the director or other executives-Help operational departments attain objectives of productivity and employee and guest satisfaction-Fulfill duties as assigned by the director Show less

-Responsible for the day to day operations for an upscale-casual seafood restaurant overlooking beautiful Tampa Bay.-Responsible for hiring, scheduling, beverage cost, marketing, and profitability. -Successfully managed a team of more than 40 colleagues with two assistant managers to increase year over year revenue by $900k. -Awarded best seafood restaurant in Tampa Bay, best brunch in Tampa Bay, and consistently ranked as one of the top waterfront dining options in the Tampa Bay… Show more -Responsible for the day to day operations for an upscale-casual seafood restaurant overlooking beautiful Tampa Bay.-Responsible for hiring, scheduling, beverage cost, marketing, and profitability. -Successfully managed a team of more than 40 colleagues with two assistant managers to increase year over year revenue by $900k. -Awarded best seafood restaurant in Tampa Bay, best brunch in Tampa Bay, and consistently ranked as one of the top waterfront dining options in the Tampa Bay area. Show less

Department head; oversee the daily food and beverage operation for the fine dining restaurant option

Oustercatcher'sArmani's

Responsible for short and long term planning and the management of the hotel outlet operations in the front of house; Implement and maintain food and beverage sales and marketing programs; Direct and oversee team member development; Direct the implementation of the payroll, reports, forecasts, inventory, and budget for outlet operations; Implement procedures to increase guest and team member satisfaction; Exercise quality controls for both food and beverage; Perform full inspections in both the… Show more Responsible for short and long term planning and the management of the hotel outlet operations in the front of house; Implement and maintain food and beverage sales and marketing programs; Direct and oversee team member development; Direct the implementation of the payroll, reports, forecasts, inventory, and budget for outlet operations; Implement procedures to increase guest and team member satisfaction; Exercise quality controls for both food and beverage; Perform full inspections in both the front and back of house to ensure compliance with local and federal health regulations; Develop outlet operating procedures and training guidelines Show less

As a manager with Outback I was primarily responsible for the day to day operations of the restaurant including: Staff hiring, training, and promotion; Labor pro-forma and scheduling; Ordering operating supplies;Profit and loss statements; Budgeting; Inventory control; Customer service; Special events/Community outreach; Local marketing and promotions

Part-time telemarketing position contacting school alumni regarding the annual fund and on campus events. Helped to maintain alumni relationships and update database records.