A highly responsible and approachable individual who takes pride in their work and developing individuals and teams to be the best they can be. Self-motivated and determined to succeed with a ‘can do’ mentality. Flexible and organised with excellent communication skills. An experienced IT Engineer and Project Manager, with over 15 years experience leading a team in a variety of roles within Information Technology. Outcome focused, with the ability to stay cool under pressure and get the job done.Infrastructure Cloud Engineering Delivery Manager - Constellation Automotive Group - BCA, CINCH, We Buy Any Car, Marshall Group. Responsible for delivering transformational change to facilitate agile methodologies and the application and delivery of Cloud technologies to deliver business requirements. Project Management of key projects and management of a team of technical delivery engineers.Project Manager - British Car AuctionsResponsible for the coordination, planning, execution and transition management of IT Infrastructure projects in line with defined roadmaps and project portfolios. Provided detailed reporting for specific projects relating to planning, implementation/installs and upgrades, ensuring management, control and documentation were achieved in accordance with the project governance process.Infrastructure Systems Support Team Leader - McLaren Group LtdManaged a multi focused team of 8 engineers focused on the delivery of Microsoft Core Services including Directory Services, Virtualisation, Client Services and Deployment, Printing (Canon Print Solution), Security and Messaging Services including Exchange. Responsible for an estate consisting of approximately 600 servers and 3500 customers.Service Desk Manager - Mcaren Racing /GroupLed the service desk through a major transition phase. Recruited and developed a new team, selected and implemented appropriate systems to take over support for the whole of the McLaren Group (2000 users). Responsibilities included delivering a customer focused service with supporting systems whilst reporting on defined KPIs to the IT Director. Reduced open call times from 125 to 25 (based on 2000 calls per month).