Justin Cano Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, United States

San Francisco, California, United States

Conduct activities pertaining to the leasing process. Establish, prepare, and guide apartment tours, while maintaining positive relationships with prospective tenants. Guiding clients through additional leasing procedures, obtaining and verifying income documents, while mastering a variety of systems/programs.• Consistent performer throughout tenure, consistently above standard production levels.• Assisted hundreds of clients and maintained quality relationships through leasing process.• Swiftly became proficient with leasing processes such as income verification along systems/programs such as Yardi, Reva, Onsite, etc.• Worked cross-functionally with a wide array of teams and management to improve standardized processes.

Lehi, Utah, United States

Supervised effective production and provided continuous support. Coached team to perform beyond department standards, facilitated team times, trainings and 1:1 sessions. Analyzed quantitative data and qualitative feedback to increase team effectiveness.• Led highest performing sales team in department through research, implementation, and consistent cultivation & motivation.• Garnered the highest ranked associates on a single team, contributing heavily to the attained department goal of 1.6 billion dollars issued for 2019.• Transitioned to Consumer Advocacy & Customer Support Lead roles to fill gaps in business needs, and formulated training content for business continuity.

San Francisco, California, United States

Empowered borrowers who strived to achieve financial success through effective education of our product, while maintaining high quality of service and performance standards. Helped to stand up new operations headquarters in Lehi, UT, supporting the Customer Development department.• Top performer in all 3 Customer Development proficiencies of Inbound, Loan Retention, and Outbound.• Consistently top 5 in issuance for both Inbound and Outbound, with a combined total of over $20 million total dollars issued.• Assisted in launch of the Lehi Outbound department as performance coach for 20 agents over first 2 teams.• Recipient of the “Attitude of Gratitude”, Outbound’s “NO to KO”, and multiple “Shining Star” Awards recognizing outstanding performance within all of Operations.

Menlo Park, Ca

Worked on multiple projects that connect 2+ billion daily Facebook users with the most relevant social conversations across all platforms (Sports, Politics, Pop Culture, etc). Helped to write and implement policies for new team projects.• Worked cross-functionally with management and engineering teams to create and implement standardized processes.• Consistent performer throughout tenure, never falling below standard production levels.• Trained a multitude of new personnel and coordinated policy refreshers.

San Francisco Bay Area

Launched mobile application company firsthand featuring interactive games in iOS App Store. Conducted hiring of programmers and designers for product development, in addition to supervising meticulous deadlines. Designed in-game art and user interface through Adobe Photoshop.• Released 20+ iOS mobile games in the Apple App Store, accumulating over 100,000 downloads.• Monetized applications through in-game purchases and advertisements, featuring over 2.5 million impressions.

3701 Buchanan Street San Francisco, Ca 94123

• Organized and audit client transaction files to assure all documents necessary for the sale and close of real property are completed.• Responsible for daily research on the San Francisco Multiple Listing Service to compile data on newly sold and listed properties to generate market reports.• Created statements and income & expense reports for listed properties.• Showed properties and holding open houses.

2675 Geary Boulevard #300 San Francisco, Ca 94118

• Consistently ranked among top-producing salesmen in department.• Sold products, services, and solutions by getting acquainted with customers and their end-to-end needs.• Utilized all relevant sales tools to drive profitable growth.• Assessed tools, on-line resources, and peer knowledge to self-train.