Justin Cano

Justin Cano Email and Phone Number

Lead, Fraud Investigations @ Upgrade, Inc.
San Francisco, CA, US
Justin Cano's Location
San Francisco, California, United States, United States
About Justin Cano

Action planning maximize and team experience optimizer, with strategic vision in aligning teams to drive financial operations, public relations, and performance management. Deep understanding of the profitability analysis journey and ideal tactics to increase company revenue and promote brand image.Developing company culture with high energy and integrity, widespread acumen, curating interpersonal rapport and grasping a vision to turn into reality. Extending company goals into team specific goals and optimizing productivity.Commendable expertise as a change agent, who builds and leads motivated teams to drive organizational success within diverse industries, sectors, and emerging markets.Chief Problem Solver • Driver of Team Engagement • Best Practice & Benchmarking • Team Player Mentality Change Management • Staff Development • Performance Metrics • Supervision & Training • Technical Expert

Justin Cano's Current Company Details
Upgrade, Inc.

Upgrade, Inc.

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Lead, Fraud Investigations
San Francisco, CA, US
Justin Cano Work Experience Details
  • Upgrade, Inc.
    Lead, Fraud Investigations
    Upgrade, Inc.
    San Francisco, Ca, Us
  • Upgrade, Inc.
    Supervisor, New Accounts
    Upgrade, Inc. Aug 2021 - Present
    San Francisco, California, United States
  • Maximus Real Estate Partners
    Leasing Agent
    Maximus Real Estate Partners Dec 2020 - Aug 2021
    San Francisco, California, United States
    Conduct activities pertaining to the leasing process. Establish, prepare, and guide apartment tours, while maintaining positive relationships with prospective tenants. Guiding clients through additional leasing procedures, obtaining and verifying income documents, while mastering a variety of systems/programs.• Consistent performer throughout tenure, consistently above standard production levels.• Assisted hundreds of clients and maintained quality relationships through leasing process.• Swiftly became proficient with leasing processes such as income verification along systems/programs such as Yardi, Reva, Onsite, etc.• Worked cross-functionally with a wide array of teams and management to improve standardized processes.
  • Lendingclub
    Customer Development Supervisor
    Lendingclub Oct 2019 - May 2020
    Lehi, Utah, United States
    Supervised effective production and provided continuous support. Coached team to perform beyond department standards, facilitated team times, trainings and 1:1 sessions. Analyzed quantitative data and qualitative feedback to increase team effectiveness.• Led highest performing sales team in department through research, implementation, and consistent cultivation & motivation.• Garnered the highest ranked associates on a single team, contributing heavily to the attained department goal of 1.6 billion dollars issued for 2019.• Transitioned to Consumer Advocacy & Customer Support Lead roles to fill gaps in business needs, and formulated training content for business continuity.
  • Lendingclub
    Outbound/Retention Loan Specialist
    Lendingclub Apr 2018 - Oct 2019
    San Francisco, California, United States
    Empowered borrowers who strived to achieve financial success through effective education of our product, while maintaining high quality of service and performance standards. Helped to stand up new operations headquarters in Lehi, UT, supporting the Customer Development department.• Top performer in all 3 Customer Development proficiencies of Inbound, Loan Retention, and Outbound.• Consistently top 5 in issuance for both Inbound and Outbound, with a combined total of over $20 million total dollars issued.• Assisted in launch of the Lehi Outbound department as performance coach for 20 agents over first 2 teams.• Recipient of the “Attitude of Gratitude”, Outbound’s “NO to KO”, and multiple “Shining Star” Awards recognizing outstanding performance within all of Operations.
  • Prounlimited @ Facebook
    Public Data Integrity Contractor
    Prounlimited @ Facebook Nov 2015 - Nov 2017
    Menlo Park, Ca
    Worked on multiple projects that connect 2+ billion daily Facebook users with the most relevant social conversations across all platforms (Sports, Politics, Pop Culture, etc). Helped to write and implement policies for new team projects.• Worked cross-functionally with management and engineering teams to create and implement standardized processes.• Consistent performer throughout tenure, never falling below standard production levels.• Trained a multitude of new personnel and coordinated policy refreshers.
  • Justin Cano Apps
    Mobile Application Developer
    Justin Cano Apps Mar 2013 - Apr 2016
    San Francisco Bay Area
    Launched mobile application company firsthand featuring interactive games in iOS App Store. Conducted hiring of programmers and designers for product development, in addition to supervising meticulous deadlines. Designed in-game art and user interface through Adobe Photoshop.• Released 20+ iOS mobile games in the Apple App Store, accumulating over 100,000 downloads.• Monetized applications through in-game purchases and advertisements, featuring over 2.5 million impressions.
  • Alain Pinel Realtors
    Real Estate Agent
    Alain Pinel Realtors Jan 2012 - Aug 2015
    3701 Buchanan Street San Francisco, Ca 94123
    • Organized and audit client transaction files to assure all documents necessary for the sale and close of real property are completed.• Responsible for daily research on the San Francisco Multiple Listing Service to compile data on newly sold and listed properties to generate market reports.• Created statements and income & expense reports for listed properties.• Showed properties and holding open houses.
  • Best Buy
    Sales Associate
    Best Buy May 2010 - Dec 2011
    2675 Geary Boulevard #300 San Francisco, Ca 94118
    • Consistently ranked among top-producing salesmen in department.• Sold products, services, and solutions by getting acquainted with customers and their end-to-end needs.• Utilized all relevant sales tools to drive profitable growth.• Assessed tools, on-line resources, and peer knowledge to self-train.

Justin Cano Education Details

Frequently Asked Questions about Justin Cano

What company does Justin Cano work for?

Justin Cano works for Upgrade, Inc.

What is Justin Cano's role at the current company?

Justin Cano's current role is Lead, Fraud Investigations.

What schools did Justin Cano attend?

Justin Cano attended University Of San Francisco.

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