Justin Casper Email and Phone Number
Justin Casper work email
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Justin Casper personal email
I am an ambitious leader seeking to make a difference and foster an environment where developing people throughout the organization is the priority. I believe in “Radical Hospitality.” Whatever is within means to be done for a customer, employee, or client should be done. My passion is people. There is nothing more rewarding to me than to help someone else realize their dream and how to pursue it. I possess vast experience across the Hospitality industry including the following: Event coordination, developing training plans and schedules, building teams, filing invoices, maintaining business records, filtering potential job candidates, onboarding new hires, orientation for new hires, training seminars for new hires and current employees, managing 30+ employees in multiple roles, inventory maintenance, loss prevention training, food safety/prep training, responsible alcohol service training, conflict resolution training, sales and marketing training in the hotel industry, and managing front desk operations as well as housekeeping operations in the hotel industry. My most recent experience managing is with in the Financial industry. I have lead teams of 10-20+ employees responsible for multiple levels of account review and auditing in a high risk environment. It is my goal and desire to become a proficient and competent leader of employees across multiple industries. I aspire to earn my place amongst top leadership of a major company through dedication and perseverance. My goal is to be able to guide and develop those who serve others. Above all else, I desire to be a leader of leaders.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
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Business Execution ConsultantWells Fargo Oct 2022 - PresentRaleigh, North Carolina, United StatesAs a BEC, I support the review and sustainability of controls for internal and external audits. I develop and publish policy and procedural documents. A significant portion of my responsibilities involve conducting research on complex business issues and presenting results. I support a unique line of business and day to day my responsibilities include assisting them with developing and maintaining control reports for risk mitigation. I also assist my line of business in identifying and solving for procedural gaps. -
Loan Administration ManagerWells Fargo Sep 2020 - Oct 2022Raleigh, North Carolina, United StatesAs a Loan Administration Manager within Wells Fargo Auto, I manage a team of 14 Loan Servicing Specialists and a Work Director to ensure we are meeting departmental production and quality standards in a High Risk Specialty Operations environment. In the Repossession Administration space, we rely on an acute attention to detail to ensure our team and the company is meeting all federal, state, and local regulations to legally carry out repossession. My job consists of coaching and developing my team members as operation specialists and professionals. I meet weekly with my team to discuss performance and career goals. While our daily responsibility is repossession audits, I believe it to be equally important to make time for on-going professional development and investing in your people. -
Work DirectorWells Fargo Jun 2020 - Sep 2020Raleigh, North Carolina, United StatesAs a Work Director, my primary duties included account distribution, daily reporting, and team member coaching. While in this role, I partnered with a Loan Administration Manager to review and update all department Job Aids to assist in our training processes and consistency within our day to day production with the goal of risk mitigation in mind. -
Loan Servicing SpecialistWells Fargo Mar 2019 - Jun 2020Raleigh, North Carolina, United StatesI was hired by Wells Fargo as on Operations Processor 2, an entry level position. I quickly mastered the Policies and Procedures of the Repossession Administration department. This allowed me to identify several gaps in training and execution. Wells Fargo strongly supports the "Raise your hand" initiative. Bringing these issues to light assisted in me receiving an advanced promotion to a Loan Servicing Specialist 4 and Training Coordinator of my department in September of 2019. I was able to train three separate incoming classes of 4-8 team members while in this role while formalizing our training processes in the Post Charge Off Repo Admin space. While in this senior team member role, I was responsible for Second level review/auditing of accounts, providing coaching to other team members and helped integrate multiple levels of automation into our processes. Due to the Covid-19 pandemic, our team was sent to work from home. I was tasked with adapting our training procedures to be viable in a virtual setting as well as assisted with creating a daily schedule to ensure continued success in our team's new work from home setting. -
Owner/OperatorY & I Enterprises Feb 2018 - Dec 2020Raleigh-Durham, North Carolina AreaI created Y&I Enterprises as part of a business team that focuses in Network Marketing out of Raleigh, NC. Through this opportunity, I have been blessed with mentorship and training to strengthen my marketing and communication techniques. My responsibilities include maintaining multiple customer accounts, recruiting new customers and business partners, and properly vetting and training new business partners
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Key ManagerOutback Steakhouse Nov 2012 - Sep 2020Raleigh-Durham, North Carolina AreaOutback Steakhouse had a huge influence on my life and developed my passion for people and hospitality. It was here that I served in my first civilian leadership role and began to manage people. I was cross-trained in nearly every position in the restaurant and developed a thorough understanding of how it was run from top to bottom. I gained invaluable experience with customer service, customer recovery, P&L, inventory, staffing, training, and building community relations between businesses. -
Executive HousekeeperHilton May 2018 - Oct 2018Raleigh-Durham, North Carolina AreaWhile serving as the Executive Housekeeping Manager, I was able to strengthen my abilities to balance numerous employees and personalities. I got firsthand experience working with staffing agencies and expand my hiring/staffing experience. Maintaining inventory was a large part of this position as well. This position was largely team-oriented, and as the supervisor it was my duty to establish and maintain that culture. -
Hospitality SpecialistHilton Jul 2017 - Oct 2018Having just graduated with my Hospitality Management degree, I wanted to learn more about the hospitality industry outside of restaurants. I was given the opportunity to cross-train across the board and serve in every role in the hotel from front desk, to sales, as well as housekeeping and maintenance at a Hilton hotel property in Rocky Mount. Since then, I have worked at multiple Hilton properities at the front desk, in the front office, with maintenance, in the sales office, and have managed a housekeeping divison. -
MidshipmanUs Navy Jul 2008 - Apr 2012Annapoilis, MdI spent four years at the United States Naval Academy where I was immersed in a culture of excellence in leadership and ATTENTION TO DETAIL. While there, I was able to develop and strengthen my ability to organize, develop, and execute events while simultaneously developing people.
Justin Casper Skills
Justin Casper Education Details
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Honors -
English Language And Literature, General -
High School Diploma
Frequently Asked Questions about Justin Casper
What company does Justin Casper work for?
Justin Casper works for Wells Fargo
What is Justin Casper's role at the current company?
Justin Casper's current role is Business Execution Consultant.
What is Justin Casper's email address?
Justin Casper's email address is ju****@****rgo.com
What schools did Justin Casper attend?
Justin Casper attended Nash Community College, United States Naval Academy, North Pitt High School.
What skills is Justin Casper known for?
Justin Casper has skills like Leadership, Team Building, Problem Solving, Public Speaking, Customer Relationship Management.
Who are Justin Casper's colleagues?
Justin Casper's colleagues are Brandon Holm, Greg Kochenash, Ronald Grim, Naquetha Dunn, Dipak Agrawal, Ashtamurthy Hiremath, Dennis Ascher.
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