over 26 years experience delivering service in the telecoms industry in various different roles.bt/openreach 1 year on a secondment undertaking planning and resource role which included planning for over 90 engineers on a weekly basis and resourcing the project work from the pool of engineers for south east and south london at various different telephone exchanges.building relations and liasing with various levels of management so make sure the service was delivered on time and working with various different in house systems to make sure everything was completed correctly. Being pro active and finding solutions to any unforseen problems or issues that would arise daily, still creating a positive outcome.18 years at bt/openreach as a field frames engineer delivering service to end users in a mobile telephone copper exchange enviroment working on main distribution frames at various different sites on south east uk.2 years working for a asian wholesalers, desh supplies ltd as a delivery driver to restaurants and obtained a forklift license to help loading and unloading of lorries and vans as well as assisting planning of daily routes for all drivers and deliveries.2 years working as a sub contractor in london working on the core telephone cable and wireless network, operations role including pre jumering on digital distribution frames and attending outages as well as end to end testing on circuits that were being migrated PDH to SDH equipment.6 years working as a cable tv and telephony field install engineer in residential premises again delivering service on a daily basis.2 Years of training to repair and recondition domestic appliances in a workshop enviroment also including working in residential properties