Business Center Manager
CurrentAs a Business Center Manager at Copper Mountain Resort, I work closely with restaurant managers and chefs to ensure the timely creation and delivery of signs and menus. My goal is to consistently exceed the expectations of both our internal and external guests by providing exceptional technical assistance and developing unique ways to enhance their experience. I maintain a clean and professional atmosphere, manage opening and closing duties, oversee point-of-sales operations, and adhere to strict cash-handling protocols. This role allows me to be proactive in creating a welcoming environment and continuously finding better ways to serve our guests which led to the creation and execution of outbound communication strategies, enhancing client engagement and driving increased business center utilization in a hospitality-focused environment.