The Forum is a full service design firm with a focus on commercial space design. My role as project manager is to facilitate the completion of multi-faceted projects by managing all relevant parts of our client's furniture and design needs. My responsibilities begin with developing and nurturing new or existing client relationships, creating engaging proposals based on the project's parameters, make a formal presentation to the client's team and then manage and oversee logistics throughout the entire process up to final project completion.

Managing private and corporate accounts for an office furniture startup in the DMV area.

- Hired based on excellent interpersonal skills. - Adapted quickly to a foreign city, linguistically, culturally and historically.- Responsible for the hiring and training of both seasonal and full time staff.- Maintaining previous clientele, while successfully marketing to new local and international clients in a competitive market.- Integral in development of new products aimed at many demographics- Integrated use social media into previous marketing strategies.- Heavily involved in consultation during ownership transition- Responsible for accounts and invoicingMy years working with Romeing Tours allowed me to experience a new culture, breaking the limitations of working solely in North America. I was approached personally by ownership, and hired based on my outgoing personality and ambitious nature, rather than my understanding of the history. Faced with the lack of history in my academic background, I jumped in with great enthusiasm and within 3 months, I was one of the top reviewed and requested employees. This led to a boost in confidence and the offer of a full time position and incentives. Within 18 months, I became Operations Manager, and held the position for another 4 years. The last 9 months have seen the sale of the Romeing Tours, at which point I was brought on as a consultant, to develop new products and manage training exercises.

Day to day operations in a high volume youth hostel. Managing bookings via phone and internet. Handled payments and invoicing including use of word and Hostelworld booking software and Mocrisoft Word. Organization of staff and accounting at beginning and end of shift. Was responsible for upselling via tour sales with great success, leading to a position training new staff on sales, which in turn, led to a raise in income for employees and higher profit margins for the tour company, Romeing Tours. My success in those areas led to recruitment and position at Romeing Tours, my next and most recent work experience, where I held the position of Operations Manager for 7 years.

Responsible for every aspect of sales and event organization- personal interaction with clientele, sponsorship and suppliers-contacting new clients, as well as maintaining personal professional relations with previous patronage- worked within a team environment to create unique events for diverse groups (conferences, weddings, fashion shows)- provide appropriate staff- authority to oversee and finalize preparations- partially responsible for invoicingMy time at Skyline was an exceptional introduction to the Hospitality industry. Working both independently and within a team based environment, I was responsible for many aspects of the sale and organization of event space and diverse events, respectively. Working in the most multicultural city in the world and the biggest metropolis in Canada, gave me an insight into the diversity of the clientele I would be required to impress; including international organizations (Alcoholics Anonymous), members of the media (TIFF interviews and production parties), as well as private functions. Based on personal success responsibilities grew to include creating new relations with suppliers, managing employees, as well as my regular duties, overseeing the creation of many successful events. In my final year and after considerable and constant positive feedback, our team was trusted with final authority on the finished product.