With over 30 years of experience in customer service, B2B client relations, troubleshooting, purchasing, leadership, and account management, coupled with a proven track record in business development, SEO and marketing, I am excited about the opportunity to contribute to your team. My career has been marked by a commitment to innovation, adaptability, and exceptional customer/client relations—all qualities that align perfectly with helping any business exceed.In my current role as Owner/Partner at V.P. Inc., I am responsible for 100% of purchasing and inventory control, demonstrating my ability to manage complex operations efficiently. I have successfully created and maintained high-ranking websites, built strong relationships with manufacturers and distributors, and developed marketing campaigns that drive results. My role has required me to continuously adapt to the evolving marketplace, a skill that has proven invaluable in maintaining competitiveness and relevance.Previously, at TheTicketBrokers.com, I was instrumental in building relationships with brokers, teams, and box offices nationwide. My efforts to evolve with the market and develop targeted marketing campaigns resulted in top rankings on Google for multiple websites. My focus on customer service and premium inventory further solidified lasting customer relationships.As a Marketplace Manager at Ticketsnow/Event Inventory, I quickly mastered the technical aspects of point-of-sale systems and became a key player in troubleshooting and inventory management. My ability to educate and support clients while managing transitions—especially during the acquisition by Ticketmaster—demonstrates my capacity to handle change and lead effectively.
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Owner/ Partner - Business Development, Sales, MarketingV.P. Inc. May 2014 - Nov 2024Crystal Lake, Illinois, United StatesResponsible for 100% of purchasing and inventory control. Created and maintained several websites/keywords to rank 1st on Google. Built many strong relationships with manufactures and distributors to ensure fresh supply and keep costs competitive. Evolved and adapted to the ever-changing marketplace to stay relevant. Created many marketing campaigns through social media and email. Trained employees on product knowledge and customer service. Built lasting relationships with customers through excellent Customer Service, product knowledge and loyalty rewards. Designed, setup and ran tradeshows /networking throughout the country.
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Owner/ Partner - Business Development, Sales, MarketingTheticketbrokers.Com Nov 2009 - May 2014Crystal Lake, Illinois, United StatesBuilt many relationships with brokers, teams and box offices nationally. Evolved and adapted to the ever changing marketplace to get the best inventory. Created many marketing campaigns through social media and email. Built lasting relationships with customers through excellent customer service, product knowledge and premium inventory. Managed purchasing and inventory control. Grew several websites/keywords to rank 1st on Google. Setup and ran tradeshows /networking throughout the country.
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Marketplace Manager - Point Of Sale Support, Sales, TroubleshootingTicketsnow / Ticketmaster / Live Nation May 2004 - Nov 2009Crystal Lake, Illinois, United StatesStarted off selling point of sale systems to brokers nationwide. Quickly learned the backend of systems and the business. Built outstanding relationships with clients/brokers. Quickly became in charge of troubleshooting inventory problems through broker uploads. Spearheaded training meetings to fix and educate on current problems. Reported directly to the VP on issues, projects and opportunities. Was in charge of keeping brokers inventory current and monitoring the marketplace and making sure inventory was mapping correctly. Answered all incoming calls from clients/brokers. After the company was sold to Ticketmaster, I helped transition brokers to new updates and policies. Helped to run tradeshows/networking in Las Vegas.
Frequently Asked Questions about Justin Dickson
What is Justin Dickson's role at the current company?
Justin Dickson's current role is Managing Partner at V.P. Inc..
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Justin Dickson
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