Justin Dutton Email & Phone Number

Charlotte, NC, US

• Lead multiple teams of 5-10 employees to ensure the daily operations of several financial centers run efficiently and effectively.
• Proactively source and develop talent, resulting in a high-performing and motivated team.
• Manage client traffic by engaging with clients, routing them appropriately, and implementing strategies to enhance client retention.
• Meet performance targets and create a world-class client experience environment by ensuring exceptional service and meeting client needs.
• Collaborate with market leaders to execute market-level initiatives and ensure alignment with organizational goals.
• Drive operational excellence by engaging employees in the business strategy and process improvements.

Bellevue, WA, US

• Performed outside marketing, educated customers on current promotions and products for sale, and collaborated with management to meet sales quotas as a Retail Consultant in 2014.
• Promoted in February 2015 to Restricted Keyholder position, organized and maintained assets and records. Performed inventory checks, researched and reconciled anomalies.
• Promoted in June 2015 to Lead Retail Consultant, handled customer escalations to ensure unparalleled customer service, and promoted again in December 2015 to Small Business Expert, working in a direct B2B sales.
• Promoted in August 2016 to Assistant Manager; created and maintained weekly schedules, ensured optimal workflow to meet customer needs, took an active role in the growth and progress of the Sales Reps, coached and.
• Promoted to Manager in September 2017; managed HR requirements such as employee timesheets, exercised hire/fire authority.
• Led staff meetings, set sales targets, delivered results by promoting friendly competition amongst the team, increased organizational bench strength and effectiveness.

Denver, Colorado, US

• Managed multiple kitchens that served 2K+ customers per day.
• Oversaw daily kitchen operations, ensured quality, and contributed to new food location planning and execution.
• Conducted inventory counts, managed waste, and optimized food costs through vendor negotiations.
• Built lasting customer relationships and coordinated catering events while fostering inter-departmental collaboration.
• Managed cash operations, including registers, safe maintenance, payroll scheduling, and budget adherence.
• Maintained paperwork systems for food operations and HR, including employee paperwork processing and reporting.