I am a founder and Sr. VP of Technology and CX at Excela Protect, a digital-centric administrator that delivers unparalleled value to dealers and customers in the F&I industry. With over 20 years of experience in the Aftermarket sector, I have a strong background in product management, digital retailing, B2B multi-channel sales enablement, and technology sales and implementation.I have been instrumental in securing early-stage support, forming strategic partnerships, and expanding the team and the reach of the company. I have a proven track record of driving transformation and growth, leveraging my MPA degree and my expertise in e-commerce, customer journey management and IT strategy. I am passionate about listening to customers and collaborating with teams to deliver market-leading products and services that create value and competitive advantages.
Listed skills include Leadership, Team Building, E Commerce, Sales Process, and 46 others.