-Web Design: Delivered high-quality web development and consulting services using WordPress, enhancing digital presence and operational efficiencies for diverse clients. Excelled in not only updating but also revamping and upgrading websites, ensuring they meet the latest standards in design, functionality, and user experience.-Content Management and Strategy: Highly proficient in creating and managing dynamic content, ensuring websites are current, relevant, and aligned with stakeholder objectives.-Project Management and Client/Vendor Relations: Excel in managing projects from conception to launch, coordinating between teams, clients, and vendors to ensure seamless execution. Build and maintain strong relationships through comprehensive operational support, streamlining business processes for project success and optimal customer satisfaction.-Technical Proficiencies: Advanced knowledge in WordPress, UX/UI, HTML, and CSS, capable of performing both CMS-based and manual updates to websites, and hosting configurations. Adept at utilizing a broad toolset for web development, content management, SEO, workflow automation, and generative AI to streamline business operations.Visit JNFdigital.comDC Certified Business Enterprise (CBE) always seeking partnerships with prime and sub contractors.Clients Include: National Oceanic and Atmospheric Administration (NOAA), International Cooperative Research Group (ICRG), Douglass Community Land Trust, Community Purchasing Alliance, DC Department of Employment Services, US Overseas Cooperative Development Council, Tech Turn Up, Everything Co-op, GRID Alternatives Mid-Atlantic

A co-op to enable individuals and businesses to flourish in the new economy by creating opportunities for them to sell and buy business services in an equitable and sustainable manner.Customer Contracts:IT Consulting - US Overseas Cooperative Development Council (OCDC)Entrepreneurship Training - DC Department of Employment Services (DOES)IT Consulting - Community Purchasing Alliance (CPA)Proposal Writing - GRID Alternatives Mid-Atlantic

Primary expertise and services include web development, business branding, workflow automation, digital strategy, social media marketing, event/web-app production, business card design, in-person training and tutorials, and digital project management — Web Development: WordPress, HTML, CSS, PHP, JavaScript, MySQLAudio/Video Production: Logic Pro X; Final Cut Pro X, Adobe Premiere Pro CCGraphic Design: Adobe Photoshop/Illustrator CC

Main vendor contact and business development lead for digital media platforms and services: — Web development;— Email marketing; — Mobile app;— Job board; http://jobs.thenationalcouncil.org/Digital Marketing lead for Mental Health First Aid, a national program to teach the skills to respond to the signs of mental illness and substance use.—— PPC Facebook/Instagram Ad campaigns; —— Email marketing campaigns;Web development lead for maintenance of main website and microsites (WordPress & Drupal CMS)—— Utilize HTML/CSS/PHP skills to fix major bugs and support department needs;—— Communicate technical feedback from web developers to internal stakeholders.Other duties: video production, branding, analytics reporting, RFP/proposal writing, graphic design; customer service

Managed end-to-end customer experience and service delivery of highly technical global network solutions, telecommunications products & services.Built strong relationships to successfully manage multiple high level accounts including NASA, Northrop Grumman, Stratos Global, and many more.— Received two outstanding achievement awards for these accountsCoordinated all internal scheduling, planning and implementation teams, internally and externally:— Account Managers, Sales Engineers; Provisioning, Network Configuration, Field Operations, etc. Served as primary contact for network handoffs involving third party carriers: Verizon, AT&T, Telefónica, etc.

Acquired Series 6 financial securities license and fielded over 10,000 calls with clients and agents to advise them of their investment portfolio holdings, including IRAs, mutual funds, and variable annuities.Supported policyholders, internal associates, and other financial firms by responding to standard questions regarding product features, benefits, and account status

Served as client-facing representative in end-to-end delivery of telecommunications services and products with a strong focus on customer serviceManaged the virtual team responsible for the scheduling, planning, installing, testing, and activating of customer services

Coordinated digital strategy with communications team to increase community engagementMaintained and managed CMS for association's main website, email marketing platform and contact databaseRecruited vendors/sponsors for events including the association's annual community fair and kids triathlonDesigned graphics, newsletters, brochures and other promotional materials

Owned front-end web development for archive of the world's largest database of Turfgrass magazines and publicationsDesigned multiple webpage templates, and intuitively created each user interface to make digital content easily accessible for researchers, companies and other stakeholders worldwide Other duties included data entry, database and spreadsheet management

Recruited reporters and industry professionals for Google/YouTube sponsored project to create video reports covering Australian issues in their federal election. Managed production processes, event space, and talent logistics for multiple promotional/tutorial videos, and training sessionsPromoted the project to external stakeholders and engaged them to be involved by phone, email, and in personWrote communication briefs on project details for involvement and media coverage