Justin Gethers Email & Phone Number

South Carolina, United States

Shaw Air Force

Shaw Air Force Base

Doha, Qatar

Performs Tier III operation and maintenance functions of server hardware and software in a virtual environment, troubleshoots system related problems. Maintain the System Center Configuration Manager for the SOCCENT/SOCOM managed hosts deployed in the Area of Responsibility; Responsible for the backup of the SOCCENT data using Symantec Backup Exec. Provides team leadership and guidance to less experienced administrators. Remains current in operating systems/software analysis and technological developments and applications.

Ft. Shafter, Hawaii

Utilizing the current VTC (Video Teleconference) infrastructure, coordinate bridge requests and troubleshoot endpoint errors for the USARPAC (United States Army Pacific Command). Corrected VTC network firewall port issues for the USARPAC thus eliminating the need for individual firewall requests for endpoints. Provided A/V support for multiple USARPAC events for the Commanding General. Tested and implemented mobile VTC package designed to give the USARPAC the ability to provide VTC operations remotely.

Kabul, Afghanistan

Install, configure and manage servers and resources for United States Army Corps of Engineers. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Modify and delete user accounts utilizing Active Directory. Perform ongoing performance tuning and resource optimization as required. Install, configure and maintain the United States Army Corps of Engineers virtual server environment which reduced rack and power footprint. Upgrade the virtual infrastructure from vCenter 5.1 to 5.5. Install, configure and manage Dell Equallogic SANs environment utilizing Dell SAN Headquarters. Utilizing System Center Configuration Manager, deployed software packages, updates, and operating systems from a centralized location. Implement operating system enhancements that will improve the reliability and performance of the system. Implements IAVA patches and modifies system configuration and operating parameters to meet IA guidance and DISA STIGS. Configure File Server Resource Manager quotas for the United States Army Corps of Engineers network folders. Configure Active Directory group policy objects for the Corps of Engineers. Perform file server migrations from old to new server, migrating data between servers.

Shaw, Afb Sumter, Sc

Provide hands on mitigation to computer systems in USARCENT that have been identified byIA for having IAVAs. Monitor the local networked computer systems with Forescout CounterAct software to identify current vulnerabilities on networked systems. Proficiently auditmachines using Retina scanning software to effectively identify and mitigate vulnerabilities.Analyze current systems for trends associated with vulnerabilities for reporting purposes toUSARCENT command staff. Instrumental in achieving 90-95% IAVA compliance for theUSARCENT command. Since obtaining this position I have decreased the number of blockedcomputers from an average of 50 per week to 0 for 6 consecutive weeks. This reflects 100%compliance for over 2500 user workstations.

Managed the USARCENT helpdesk which consisted of two other personnel serving anestimated 1000 + users. Responsible for managing highly sensitive information to include userand computer information in Active Directory for military NIPR and SIPR networks. Interactson a daily basis with customers to resolve any computer, user, network, hardware, or missionrelated needs. Managed all permissions on the SAN for file share access. Managed allpermissions for user accounts to properly secure users confidentiality and access. I was alsoresponsible for managing a print server utilizing Windows Server 2008 on 2 networks whichconsisted of over 300 printers. I modified the security features to successfully pass ourDepartment of Defense Information Assurance Certification and Accreditation Process(DIACAP) inspection utilizing the latest Security Technical Implementation Guide (STIG) andreceived a grade of excellent. During this time period I worked hand in hand with theInformation Assurance team to effectively troubleshoot user issues with patches, Group Policyand Host Based Security System (HBSS) compliance. My great work ethic and knowledge inthis area led to my promotion to System Analyst.

Provided technical knowledge to the Commanding General, his staff and directly subordinatesubsections. Responsible for maintaining all NIPR/SIPR computers to include ghostingcomputers, deployment of systems, live cycling old computers/equipment, assisted withordering of new computers/equipment. Duties also included assisting with issuing new useraccounts and passwords, repair and management of Microsoft Office suites, MicrosoftExchange mailbox moves between local and offsite servers, installation network hardware aswell as ensuring proper DoD security measures were followed.

Effectively worked on a three personnel helpdesk answering customer calls and providing desk side support if necessary to over 1000 end users. Responsible for moving email and user accounts to and from Kuwait servers. Accessed computer, network, physical security vulnerabilities and reported findings to senior management with recommendation for corrective action. Collaborated on security issues within the network environment to aid systems and network administrators to avoid security violations.

Provided excellent customer service to customers remedying pest infestations in, outside,around and under customer homes. Installed termite monitoring stations outside of houses,sprayed and baited customer homes for various infestations. Inspected customer homes fortermite infestation and recommended treatment options as appropriate.

Various

Supervises, installs, maintains, and troubleshoots Signal Support Systems and terminal devices, to include radio, wire, and battlefield automated systems; Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment; Disseminates information services policy; Prepares maintenance and supply requests for unit level Signal support; Operates and performs PMCS on assigned vehicles; Operates and performs PMCS on assigned power generators. Responsible for accountability of Soldiers and equipment.