Justin Gethers Email & Phone Number

Shaw Air Force

Shaw Air Force Base

Doha, Qatar

Performs Tier III operation and maintenance functions of server hardware and software in a virtual environment, troubleshoots system related problems. Maintain the System Center Configuration Manager for the SOCCENT/SOCOM managed hosts deployed in the Area of Responsibility; Responsible for the backup of the SOCCENT data using Symantec Backup Exec..

FT. Shafter, Hawaii

Utilizing the current VTC (Video Teleconference) infrastructure, coordinate bridge requests and troubleshoot endpoint errors for the USARPAC (United States Army Pacific Command). Corrected VTC network firewall port issues for the USARPAC thus eliminating the need for individual firewall requests for endpoints. Provided A/V support for multiple USARPAC.

Kabul, Afghanistan

Install, configure and manage servers and resources for United States Army Corps of Engineers. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Modify and delete user accounts.

Shaw, AFB Sumter, SC

Provide hands on mitigation to computer systems in USARCENT that have been identified byIA for having IAVAs. Monitor the local networked computer systems with Forescout CounterAct software to identify current vulnerabilities on networked systems. Proficiently auditmachines using Retina scanning software to effectively identify and mitigate.

Managed the USARCENT helpdesk which consisted of two other personnel serving anestimated 1000 + users. Responsible for managing highly sensitive information to include userand computer information in Active Directory for military NIPR and SIPR networks. Interactson a daily basis with customers to resolve any computer, user, network, hardware, or.

Provided technical knowledge to the Commanding General, his staff and directly subordinatesubsections. Responsible for maintaining all NIPR/SIPR computers to include ghostingcomputers, deployment of systems, live cycling old computers/equipment, assisted withordering of new computers/equipment. Duties also included assisting with issuing new useraccounts.

Effectively worked on a three personnel helpdesk answering customer calls and providing desk side support if necessary to over 1000 end users. Responsible for moving email and user accounts to and from Kuwait servers. Accessed computer, network, physical security vulnerabilities and reported findings to senior management with recommendation for corrective.

Provided excellent customer service to customers remedying pest infestations in, outside,around and under customer homes. Installed termite monitoring stations outside of houses,sprayed and baited customer homes for various infestations. Inspected customer homes fortermite infestation and recommended treatment options as appropriate.

Various

Supervises, installs, maintains, and troubleshoots Signal Support Systems and terminal devices, to include radio, wire, and battlefield automated systems; Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment; Disseminates information services policy; Prepares maintenance and.