Provide software development and network support for many small-mid sized business clients. • Computing Infrastructure Consulting geared towards lowering cost of adopting new technologies.• Design and deploy Voice over IP (VOIP) solutions using Asterisk and Cisco solutions.• Plan and implement Virtual Server infrastructure solution using VMware, MS Azure, and Amazon Web Services • Manage, design and implement Data-driven software solutions for clients using Microsoft’s .NET / Core Framework and Java.• Mobile software development for Android, Apple and Microsoft ecosystems.

Major responsibilities and accomplishments includes. • Identify, diagnose and document hardware failure or software problems on a variety of computer or computer-related equipment• Recommend components/configurations and assemble customized computer systems• Provide timely, complete and accurate information directly to customers via face-to-face, telephone or email communication for estimate approval and customer unit repair• Complete assigned work orders (diagnostics, upgrades or builds) within established timeframes• Developed and implemented Standard Operating Procedure (SOP) for Data Migration and Data Recovery.• Developed and implemented SOP and Tools for successful Apple OS installations. • Advanced analysis and resolution of hardware and software problems relating to Microsoft and Apple OS repairs specifically involving malware, viruses and data security/encryption.• Perform advanced board level rework repairs• Provide advanced technical coaching to other Technicians geared toward successful completion of problematic repairs.

Planned and implemented Virtual Server infrastructure solution using VMware and Microsoft Virtual Server, which provided network services. Designed and implemented company-wide advanced VOIP network using Asterisks and Cisco solutions that linked 2 branch offices and provided telecommuting support. Implemented Google Apps Cloud infrastructure for communications and data management. Implemented Network Security and Data Recovery solution to protect network from cyber treats. Designed and implemented advanced VLAN based network to securely handle default LAN, voice and wireless data traffic.

Designed and implemented advance data-driven Windows GUI software applications, XML Webservices and data transfer solutions using Microsoft’s Enterprise Library based on Microsoft’s .Net Framework. Lead a team of 3 developers during preliminary code implementation phase.

Designed and implemented advance data-driven Windows GUI & Web Controls / software components for .Net Framework projects. This project called for the integration of Scalable Vector Graphics (SVG) and legacy ActiveX controls with ASP.Net Web projects in order to maximize clients return on prior software investments. My ability to combine various web technologies enabled SmagMedia to create unique and successful web solutions for clients.

Designed and implemented multi-user information tracking database solution. This project used a MSSQL database on the back-end and MS Access as the client interface. Solution allowed users to generate dynamic user defined reports and managed information and workflow for contacts, event polling, subscriptions, orders, and inventory.

Designed and implemented database solutions for research workgroups. This task included the following:1) Developing databases using MS Access, MS SQL, and SPSS 2) Development of client front-ends to databases using MS Visual Basic and C++, SPSS Data Entry Client and MS Access. Other responsibilities included maintaining current databases, website development and minor technical support.