Holistic Counseling, Spiritual Coaching and healing for clients

Sources mid-level management candidates in the health care sector.Forwards applicants onto the next phase to be organized for the screening process.

▪ Coaches adults with disabilities on independent living skills including handling personal finances, organization, and home management, resulting in consumers cooking independently, carrying out household chores and successfully executing life activities. ▪ Educates adults on disability rights and the skills of advocacy resulting in consumers advocating for themselves.▪ Trains consumers on employment skills.

▪ Instructed youth and adults with disabilities on independent living skills, self-advocacy and job readiness resulting in employment. ▪ Empowered students with the knowledge and skills to navigate the college admissions process.▪ Facilitated college and career exploration whereby students chose their own career path.▪ Trained staff on blindness skills and assistive technology pertaining to persons who are blind.▪ Prepared youth for transition to college or the workforce.

• Worked with the Young Adult program to empower the youth with disabilities• Coach young adult leaders on speaking and presenting using Toastmaster’s skills to help with skill training.• Presented and trained community professionals via in person workshops to improve disability awareness, to promote outreach, and form partnerships with other organizations• Worked with consumers on reasonable accommodations, and advocacy resulting in consumers successfully advocating for themselves in employment circumstances and receiving reasonable accommodations for the job.• Planned and presented workshops for consumer training in topics related to independent living, advocacy, the Americans with Disabilities Act, and employment • Selected as a member of a task force which planned and implemented a leadership skills training program designed to train persons with disabilities to serve on community boards

▪ Trained and instructed consumers in computers and assistive technology, resulting in individuals acquiring employment with the agency and with other companies nationwide. ▪ Performed assessments on incoming consumers to determine eligibility for training.

▪ Presided over the certification in call center customer service for clients in the field of telecommunications via Vanguard Rental Car resulting in an employment rate of 75%.▪ Monitored incoming phone calls to ensure quality of service. ▪ Coached consumers in customer service and sales techniques related to car rentals resulting in an average call handling time decrease from five minutes, to two and a half minutes in a call sales environment.▪ Coordinated with community partners for resume writing and mock interviews.