Justin Hester Email and Phone Number
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Justin Hester personal email
Experienced and dedicated sales and customer success executive, change agent, and industry expert with over 20 years of experience leading teams and organizations to exceed their business goals. Bringing experience in corporate strategy, software GTM, sales, customer success, business transformation, and manufacturing to guide business operations, create new strategies, and drive profitability. Experience in leading digital and SaaS transformations of businesses. Adept in dealing with complex issues and challenges, leading diverse teams to achieve their potential. Passionate about workplace inclusivity and LGBTQIA+ issues. A firm believer that everyone should work in a team and workplace environment that allows them to freely be their authentic self at work.
Cognite
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Vice President Of Customer Value, Insights, And IndustriesCognite Sep 2022 - PresentLysaker, Bærum, NoLeads a global team that empowers industrial companies to view data through the lens of business outcomes, with a specific focus on helping executives effect strategic change, driving top-line and bottom-line improvements across their organizations.
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Limited PartnerApprentis Ventures Aug 2024 - Present -
Founder And Managing PartnerCentric Advisory Jan 2024 - PresentBoston, Ma, Us -
Senior Director, Strategic Business DevelopmentPtc Apr 2022 - Sep 2022Boston, Massachusetts, UsWas responsible for the creation and execution of PTC’s strategy to drive hyper-growth for their SaaS and Cloud native offerings. I worked directly with the CEO, CTO, and President to gain feedback and buy-in of the strategy.Was responsible for setting PTC’s vision for the future of product development for discreet, medical, and high-tech manufacturers. I utilized the voice of the customer, external experts, and research to inform the vision.Collaborated with Leadership, Marketing, Sales, and Customer Success to create best in class SaaS customer experiences, across the customer lifecycle.Managed strategic partnerships with the World Economic Forum and the National Association of Manufacturers.Partnered with the National Association of Manufacturers to develop an engaging interactive Augmented Reality experience for children and young adults, showing them examples of the economic opportunities that a manufacturing career can provide. -
Senior Director, Digital Transformation Group WwPtc Oct 2020 - Apr 2022Boston, Massachusetts, UsLed an international team of consultants who help customers create new digital strategies, assess the business impact of technology investments, mange change, and execute at scale.Led a successful team cultural turnaround, emphasizing collaboration with Sales, Marketing, and usage of analytics, to drive quota achievement from 30% to 110% in one year.Led the creation of the holistic PTC customer lifecycle for the new SaaS business model, managing inputs from cross functional stakeholders. This team created 30 new customer experiences, across 7 organizations inside PTC. These experiences ranged from ways that customers could purchase PTC software, to how PTC could better communicate with customers based on their data profiles.Managed strategic partnerships with the World Economic Forum and the National Association of Manufacturers.Partnered with the National Association of Manufacturers to develop an engaging interactive Augmented Reality experience for children and young adults, showing them examples of the economic opportunities that a manufacturing career can provide.
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Digital Transformation Director, AmericasPtc Oct 2019 - Oct 2020Boston, Massachusetts, UsLed a team of Americas based consultants who helped customers create new digital strategies, assess the business impact of technology investments, mange change, and execute at scale.Partnered with client executives and strategy teams to realize large-scale business transformations, including:A multi-national laboratory equipment manufacturer, creating an Augmented Reality and IoT based service model that reduced service costs by 15%. A large international mill builder, creating the first subscription business model in the industry, leading to the first ever digital driven recuring revenue model in the wood mill industry.
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Digital Transformation DirectorPtc Jan 2019 - Oct 2019Boston, Massachusetts, UsAs an initial member of a new team of industry experts, created new engagement models and processes to help customers create new business models and strategies utilizing PTC’s software solutions, leading to 20% faster sales deal closure times, and higher rates of deal closure, helping customers focus on business outcomes, and not solely on technology.Partnered with client executives and strategy teams to realize large-scale business transformations, including:A large electronic component multi-national, to create a data utilization strategy which led to 20% reduction in lead times for long-lead time orders and specialty part orders.A large US-based airline, to create an IoT and data strategy which reduced baggage handling equipment downtime by 25%.
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Manager - Information Technology Laboratory, Advanced Engineering CenterHirotec Corporation Jan 2018 - Jan 2019First expat to be assigned to global headquarters in Hiroshima, Japan.Led a team which created HIROTEC’s global Digital Transformation long term strategy.Led the laboratory to implement 3 new data driven initiatives, leading to 5% overall improvements to throughput in throughout the global exhaust and closure facilities.
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Senior Researcher - Iot Lab, Advanced Engineering CenterHirotec Corporation Jul 2016 - Dec 2017
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Research & Development Project ManagerHirotec America, Inc. May 2014 - Jul 2016Auburn Hills, Mi, UsCreated HIROTEC’s America’s regional 5-year digital transformation strategy, leading to new revenue streams and reduced service times for customers.Invented a first in class industrial mobile robotic platform that mimicked human motion and capabilities, leading to 20% reduction in labor costs where applied, and allowing team members to redeploy to less dangerous jobs and roles. Invented a new, and patented, roller hemming system, allowing automotive companies to create door hoods 15% faster than the previous industry standard solution. -
Controls Project ManagerHirotec America, Inc. Nov 2012 - May 2014Auburn Hills, Mi, Us
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Assembly EngineerGestamp North America Jun 2011 - Nov 2012Troy, Michigan, Us -
Robotic Controls EngineerAcme Manufacturing Jun 2008 - Jun 2011Auburn Hills, Mi, Us -
Director Of PhotographyThe Compass Newspaper Aug 2007 - Jun 2008
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Customer Interaction Process AnalystWhirlpool Corporation 2006 - 2007Benton Harbor, Michigan, UsWorked with teams to help design and improve customer interaction processes and tools.
Justin Hester Skills
Justin Hester Education Details
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Oakland UniversityIndustrial & Systems Engineering -
Western Governors UniversityGeneral
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Lake Superior State UniversityComputer Engineering With A Focus In Robotics
Frequently Asked Questions about Justin Hester
What company does Justin Hester work for?
Justin Hester works for Cognite
What is Justin Hester's role at the current company?
Justin Hester's current role is Award winning founder, investor, and customer-focused industrial SaaS software executive | Leader of diverse teams driving outcomes & impact | Recovering manufacturing leader.
What is Justin Hester's email address?
Justin Hester's email address is jh****@****ptc.com
What schools did Justin Hester attend?
Justin Hester attended Oakland University, Western Governors University, Lake Superior State University.
What skills is Justin Hester known for?
Justin Hester has skills like Manufacturing Engineering, Lean Manufacturing, Manufacturing, Machine Tools, Manufacturing Operations Management, Stamping, Apqp, Industrial Control, Project Management, Gd&t, Industrial Robots, R&d.
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